Data Reliability Expert - New Middletown, OH, United States - Blue Horizon Enterprises
Description
Your contact person is:
Dipl. - Ing. (FH)
Andreas Winkel
- New Middletown, OH starting immediately fulltime remote work
How you contribute to our joint success: - Operation and maintenance of IoT solutions for monitoring aggregates
- Evaluation of collected data, plausibility checks and notification management with independent prioritization of tasks
- Independent analysis and root cause investigation in case of irregularities
- Targeted customer communication for followup and problem solving, if necessary together with service partners
- Independent monitoring of success based on operating parameters
- Collaboration with sales and service to establish the system and ensure efficient and secure operation of IoT solutions
- Support of development and support for continuous improvement of IoT solutions based on customer feedback and field reports
What you bring to the table:
- Completed degree in mechatronics, electrical engineering, information technology or similar
- Experience in dealing with customers, possibly also in customer support
- Affinity for digitization, IoT solutions, Industry 4.0
- Independent and resultsoriented way of working
- Fluent in German and English, preferably in other languages as well
- Strong communication and teamwork skills
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