- Supervises, trains, evaluates and works alongside cashiers, front-end loaders, checkers and U-boat retrieval
- Ensures safe operating procedures are followed.
- Makes recommendations for hiring, firing and promoting of employees.
- Prevents long lines and delayed customer checkouts by anticipates busy times of each day, week and/or season and developing weekly schedules for cashiers and loaders including lunches and breaks.
- As part of loss prevention, ensures all employees at registers are performing cart to cart transfers when processing sales.
- Secures front end by making sure the loaders and cashiers do not exchange information on counts from the receipt.
- Ensures that loaders are loading wagons and assisting customers to the parking lot.
- Monitors loaders to make sure that they load all product and check any open boxes to ensure integrity/security of product being entered.
- Ensures loaders are loading and conducting piece counts and calling off to supervisors.
- Ensures that the front end has proper staffing and operating equipment to allow quick and accurate checkout. Including scanners and registers.
- Ensures that cashiers are checking big boxes to ensure the integrity of the ring-up.
- Ensures Front End Supervisors are checking all wagons at point of exit for proper date, name on top of receipt, number of receipt total of last receipt, and matches total on yellow paid receipt.
- Reviews cashier and loader errors and documents in log, for them to sign.
- Handles adjustments, returns, over rings, voids, etc. so as to maintain a smooth flow of customers.
- Keeps logs of items not properly labeled to make sure they are corrected on floor.
- Monitors cashiers to make sure they are following through on their job responsibilities concerning loading of goods onto wagons, checking of receipts and counts, as well as ringing/scanning of product.
- Assures that customer problems are handled quickly so as not to allow the cashier or loader to have words with the customer.
- Maintains dialogue with customers to get feedback on items not found, and quality of service on the floor.
- Maintains a New Item Request log which is reviewed weekly with the Branch Manager.
- Ensures that customers have adequate supply of wagons that are working and roll easy.
- Makes sure that employees in front end are properly dressed and wearing their name tags.
- Assigns employees in slow periods to do other work, such as return or processing of damages, sweeping and cleaning of F/E and parking lot area.
- Ensures all supervisors are completing a minimum of 5 test checks per day they work.
- Maintains integrity of F/E displays and stocking areas.
- Ensure registers are stocked with the Rate Us Cards, flyers, hot sheets, store maps, etc.
- Performs other work-related duties as required and assigned.
- Bachelor's Degree, OR High School Diploma of GED with at least 4 years experience in customer service or related field, OR any appropriate combination of education and experience.
- Ability to read, analyze and interpret general business periodicals, professional journals, and technical procedures.
- Ability to effectively present information and respond to questions from managers, clients, and general public
- Ability to calculate figures, and amounts such as discounts, interest, proportions, percentages, area, mass and volume.
- Effective oral and written communication skills.
- High level of interpersonal skills to handle sensitive situations.
- Commitment to company values and strong customer orientation.
- Computer Literacy
- For the most part the ambient will be room temperature, due to proximity of work-station to the exit doors, room temperature may change according to the season and the level of activity at the store.
-
Front-End Supervisor
1 week ago
Restaurant Depot Wilkes-Barre, United StatesPosition Title: Front End Supervisor · Department: Sales · Supervisor: Branch Manager · FLSA: Non-exempt · Position Summary: · Supervises Cashiers, Front-End Loaders, Checkers and U-Boat Retrieval. · Essential Functions: · + Supervises, trains and evaluates cashiers, front-end l ...
-
Cashier & Front End Services
1 week ago
Wal-Mart Stores , Inc. Wilkes-Barre, United StatesLocation WILKES BARRE, PA Career Area Walmart Store Jobs Job Function Walmart Store Jobs Employment Type Full & Part Time Position Type Hourly Requisition FE What you'll do at You play a major role in how our customers feel when they leave the store. You might be the first, last, ...
-
Cashier & Front End Services
1 week ago
Wal-Mart Stores , Inc. Pittston, United StatesLocation PITTSTON, PA Career Area Walmart Store Jobs Job Function Walmart Store Jobs Employment Type Full & Part Time Position Type Hourly Requisition FE What you'll do at You play a major role in how our customers feel when they leave the store. You might be the first, last, and ...
-
Cashier & Front End Services
1 week ago
Wal-Mart Stores , Inc. Taylor, United StatesLocation TAYLOR, PA Career Area Walmart Store Jobs Job Function Walmart Store Jobs Employment Type Full & Part Time Position Type Hourly Requisition FE What you'll do at You play a major role in how our customers feel when they leave the store. You might be the first, last, and s ...
-
Cashier & Front End Services
1 week ago
Wal-Mart Stores , Inc. Hazleton, United StatesLocation HAZLE TOWNSHIP, PA Career Area Walmart Store Jobs Job Function Walmart Store Jobs Employment Type Full & Part Time Position Type Hourly Requisition FE What you'll do at You play a major role in how our customers feel when they leave the store. You might be the first, las ...
-
Cashier & Front End Services
1 week ago
Wal-Mart Stores , Inc. Tunkhannock, United StatesLocation TUNKHANNOCK, PA Career Area Walmart Store Jobs Job Function Walmart Store Jobs Employment Type Full & Part Time Position Type Hourly Requisition FE What you'll do at You play a major role in how our customers feel when they leave the store. You might be the first, last, ...
-
Cashier & Front End Services
1 week ago
Wal-Mart Stores , Inc. Lehighton, United StatesLocation LEHIGHTON, PA Career Area Walmart Store Jobs Job Function Walmart Store Jobs Employment Type Full & Part Time Position Type Hourly Requisition FE What you'll do at You play a major role in how our customers feel when they leave the store. You might be the first, last, an ...
-
Cashier & Front End Services
1 week ago
Wal-Mart Stores , Inc. Scranton, United StatesLocation DICKSON CITY, PA Career Area Walmart Store Jobs Job Function Walmart Store Jobs Employment Type Full & Part Time Position Type Hourly Requisition FE What you'll do at You play a major role in how our customers feel when they leave the store. You might be the first, last, ...
-
Cashier & Front End Services
1 week ago
Wal-Mart Stores , Inc. Mt Pocono, United StatesLocation MOUNT POCONO, PA Career Area Walmart Store Jobs Job Function Walmart Store Jobs Employment Type Full & Part Time Position Type Hourly Requisition FE What you'll do at You play a major role in how our customers feel when they leave the store. You might be the first, last, ...
-
Office Manager
2 weeks ago
People's Health & Wellness Clinic Barre, United StatesPHWC is a 501c3 non-profit organization dedicated to delivering essential healthcare services to uninsured and underinsured residents of Central Vermont. The clinic is staffed by a small crew of paid employees and complemented by more than two dozen volunteer doctors and nurses w ...
-
Loss Prevention Customer Service Associate Ii
2 weeks ago
TJ Maxx Wilkes-Barre, United StatesStyle is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more ...
-
Patient Access Medical Assistant
3 days ago
Geisinger Wilkes Barre, United StatesJob Title: Patient Access Medical Assistant - Pediatric Urgent Care · Location: Wilkes-Barre, Pennsylvania · Job Category: Patient Support, Nursing and Nursing Support · Schedule: Rotation · Work Type: Full time · Department: GSWB Pediatrics Clinic Team · Date Posted: 05/29/2024 ...
-
Warehouse Associate
2 weeks ago
Northern Pet Group Inc Wilkes-Barre, United StatesNorthern Pet Group Inc. is a fast growing manufacturer of the best single ingredient, healthy, dog and cat treats. NPG brands are sold both in retail stores across the US and Canada, and wholesale distributors, large chains and ecommerce. The pet treat market not only weathered C ...
-
Rn Hospice
2 weeks ago
Commonwealth Hospice of Berwick Wilkes-Barre, United StatesWe are hiring for a **Registered Nurse Case Manager** in Hospice. · At** Commonwealth Hospice**, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, an ...
-
Evening Fuel Delivery Driver
2 weeks ago
Irving Oil Barre, United StatesDrive Fuel Transport Trucks (single axle, dual axle, and bobtail) safely and efficiently, adhering to all Department of Transportation (DOT) regulations and procedures to deliver product to residential and commercial customers. Meet or exceed Driver Performance targets on Speed M ...
-
Ctrls Systems Tech Ii
2 weeks ago
Johnson Controls Wilkes-Barre, United States**Be part of the future **Let's **Build a better Tomorrow Together** · We are one team, dedicated to working together to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people - you bring your talent, and we'll give you ...
-
Grants & Contracts Specialist
1 week ago
Capstone Community Action, Inc Barre, United StatesSince 1965, Capstone Community Action has supported individuals and families in Central Vermont in achieving stability and rising out of poverty. Guided by Capstone's mission to create resilient households and communities and to advance justice in social, economic, and environmen ...
-
Time and Leave Clerk
2 weeks ago
US Veterans Health Administration Wilkes-Barre, United States**Duties**: · **THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION** · Duties include, but may not be limited to the following: · - Performs timekeeping and related duties using automated reporting syst ...
-
Steward
3 days ago
Ruth's Chris Steak House Wilkes-Barre, United States***:Assist in the set-up, operation and cleanup of the interior and exterior of the restaurant; washes, stores and stocks all plateware, glassware, eating utensils, cups, bowls, pots, pans and other smallwares and equipment for the restaurant. Correctly cleans and maintains the d ...
-
Service Coordination Manager
3 weeks ago
Climatemp Air Conditioning Co., Inc. Forty Fort, United StatesSalary position 7am to 3:30pm Monday through Friday. Our office is closed all major holidays. Full time benefits include health insurance, paid holidays, 401K, vacation, personal and sick time. · **Requirements**: · - Valid Driver's License · - Attendance · - Report to Office Man ...
Front-End Manager - Wilkes-Barre, United States - Restaurant Depot
Description
Position Title: Front End ManagerDepartment: Operations
Supervisor: Branch Manager
FLSA: Exempt (Salaried)
Position Summary:
Ensures that product is properly loaded, rung up and processed accurately and timely as well as handling customer problems and issues to develop a spirit of positive customer service.
Essential Functions:
Other Responsibilities:
I fully understand the responsibilities and qualifications required for this job. Furthermore, I find that I am capable of performing the required functions.
I understand that this is my position and agree to inform management at such time that I believe that my daily job functions, including the right to interview new hires, recommend hires and recommend terminations, do not fit the outlined above.
From $ $20.56 an hour
