Customer Experience Specialist - Scranton, United States - Scranton Products, Inc.
3 weeks ago
Description
Customer Experience Team Members are excellent listeners, problem solvers and have an unquenchable thirst for learning and continuous improvement.
Team members will be responsible for:
- Having fun, learning every day and delighting Customers
- Taking complete ownership of interactions with customers which may include performing additional research, interacting with other dept. for technical guidance, and making outbound calls back to our customers.
- Provide World Class support to Customers including answering questions, delivering technical recommendations, and facilitating marketing collateral.
Customer Experience Team Members will have opportunity to work from home as performance allows and will report to the Customer Experience Team Supervisor.
Qualifications
- A positive attitude
- Integrity and willingness to support Company core value of 'Do the Right Thing'
- Teamwork and willingness to support Company core value of 'Best Team Wins'
- An appetite for continued learning
- Excellent communication skills, attention to detail and followthrough
- A cando attitude focused on creative problem solving
The Azek Company is strictly following all CDC guidelines on workplace disinfecting and sanitation, as well as state-mandated PPE practices.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
Benefits:
- 401(k)
- 401(k)
- Dental insurance
- Disability insurance
- Health insurance
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Schedule:
- Monday to Friday
Work Location:
One location
More jobs from Scranton Products, Inc.
-
Logistics Supervisor
Scranton, United States - 2 days ago