Service Associate- Philadelphia, Pa - Trenton, United States - Stryker Corporation

Mark Lane

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Mark Lane

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Description
Why customer service at Stryker?

Are you interested in making a difference in healthcare by assisting sales reps and building relationships with customers? As a member of our customer services team, that is exactly what you will do Here, you will be a part of a dynamic and supportive team that provides solutions to our customers in their time of need


Stryker Sustainability Solutions partners with hospitals to act more environmentally responsible and improve the quality of healthcare through more sustainable resource allocations.


The Service Associate is an integral part of a team that services the collections process at reprocessing facilities including hospitals and surgery centers.

Computer literate and working knowledge of Word, Excel, PowerPoint. High level of self-motivation and ability to work independently with mínimal supervision. Service-oriented personality with strong customer service skills. Excellent organizational, time management, listening, & analytical skills. Strong written & verbal communication skills. Thrives in a fast-paced, team environment. Physically able to lift up to 40 pounds on a daily basis. Valid and unrestricted driver's license and appropriate insurance to travel by car as required. Use of your personal vehicle (drive miles/day depending on territory). Experience working in a hospital environment preferred, but not required.

Work is performed inside and outside exposing the employee to various weather conditions depending on the geographical area. Work is performed in healthcare facilities exposing the employee to various odors and lighting variations.

Work is performed in healthcare facilities with contaminated medical devices exposing the employee to blood-borne pathogens and related health hazards Work requires the use of varying levels of personal protective equipment (including, gowns/bunny suits, masks/face shields, gloves, foot protection, and safety glasses.) Walking, standing, and sitting are required to be mobile when working or traveling between office, healthcare facilities, and other points.

Mental acuity is required to execute written and verbal instructions, review and prepare detailed reports, and process problem solving and decision making transactions.

Visual acuity is required to review written and electronic communications and safely handle contaminated medical devices. Manual dexterity and eye-hand coordination is required to operate computers, handle medical devices. Work is performed both within and outside of an office setting, and requires travel to and from healthcare facilities. Employee must be able to travel between office, healthcare facilities, and other points.


About Stryker:


Our benefits:


  • 12 paid holidays annually
  • Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program.
  • Financial benefits include Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and shortterm disability insurance.
For a more detailed overview of our benefits or time off, please follow this link to learn more: US Stryker employee benefits


About Stryker

Know someone at Stryker?
Stryker is driven to work together with our customers to make healthcare better.

Employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required, depending on customer requirements, to obtain various vaccinations as an essential function of their role.


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