Customer Service Representative - College Station, United States - Highpoint Signs and Apparel

Description

Customer Service Representative I

Summary:

Highpoint Signs & Apparel is a growing company in a fast environment that provides promotional products and services to local, regional, and national clients.

The Customer Service Representative I is responsible for entering sales orders and assisting the outside sales representative as required.


Responsibilities & Duties:

Keep to the mission, vision, and direction of the company by implementing them on every single project.

• Familiarize self with basic signage and apparel products
• Address customer inquires
• Enter sales quotes in timely manner and convert to sales orders as approved
• Answer pricing questions
• Attend customer service 101 training
• Ability to stay on task and work independently
• Utilize the tools, software, and resources available to the full potential
• Confidence, persistence, and drive for success
• Teachable and willing to learn and grow

Qualifications:

• Excellent organizational and time management skills
• Exceptional verbal and written communication
• 01 years customer service experience in apparel industry but not required
• Ability to work with a team
• Sharp attention to detail
• Fluent in both English and Spanish preferred, but not required
• Must have the patience and temperament to deal with fellow employees and customers
• Well groomed and neat in appearance
• Professional and courteous
• Ability to pass preemployment drug screening

Job Type:
Full-time


Benefits:

• Medical, dental and vision insurance after 90 day probationary period
• 8 paid holidays
• PTO and sick time accruing after 6 months
• Employee discount

Pay:
From $14.00 per hour

Expected hours: 40 per week


Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• No experience needed

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday
• No weekends

Work setting:

• Inperson
• Office

Application Question(s):

• Do you have a valid driver's license?
• Are you able to pass a preemployment drug screening?

Experience:

• Customer service: 1 year (required)

Work Location:
In person