Systems Administrator III - Folsom, United States - South Jersey Industries

Description

About Us

South Jersey Industries (SJI) is an energy holding company that delivers clean energy services to 700,000+ customers and businesses throughout 14 counties in New Jersey.

As part of our core values, SJI is dedicated to being a community partner and developing innovative clean energy solutions to meet the needs of the future.

To do this, we depend on our workforce of over 1,100+ talented, diverse employees who help us deliver safe, reliable, affordable clean energy for a better today and tomorrow.

At SJI, we believe that our employees are our most valuable asset.

Whether you're a seasoned operations technician or an early-career legal professional, our culture, inclusive workforce, and leadership development and training programs will provide you with the tools you need to either kickstart your career or bring it to new heights.

Position Summary

A career in IT Systems Administration will provide the opportunity to drive the planning, design, implementation, organization, and operation of SJI's Infrastructure.

The Systems Administrator III for Operational Technology (OT) and Information Technology (IT) will study the needs of departments and establish priorities for system and network design, support, and implementation.

This work will develop the organization's industrial control systems (ICS/DCS), with respective networks and applications. This role will possess an advanced knowledge of OT, ICS, technical concepts, ideas, practices, and procedures.

Additionally, the Systems Administrator III will become a subject matter expert within a team that owns the processes and procedures associated with VMware, Citrix, Windows, and M365 environments.

Essential Functions:
Administer and provide overall support and maintenance of operating systems, servers, storage, compute, and remote access for all OT/SCADA systems, ensuring adequate response times for production support

Establish and document procedures to ensure data and network integrity, including system fail-over and backup/recovery of reliable backup services

Conduct and support hardware and software audits of servers for compliance with established IT/OT standards, policies, configuration guidelines, and procedures

Provide support to vendors, contractors, partners, applications, and system owners as necessary

Maintain current operating systems and patch versions that comply with vendor and TSA requirements

Carry out research and development on new products, technologies, and operating systems as required to remain current on emerging technologies and their potential application in our technology ecosystem

Support established security (TSA) and IT/OT activities including Change Management; Release Management; Incident Management; Problem Management; and Asset Management

Participate in on-call rotation, providing off-hours support as needed to perform necessary job functions and ensure service delivery, including travel to SJI IT/OT locations which may be needed up to 10%

Perform other responsibilities as assigned

Qualifications


Required Skills:
Experienced in VMware ESXi, Vsphere, and VCenter including creating virtual machines, templates, patching, familiarity with snapshots, and routine operations such as datastore creation and removal processes

Knowledge of Linux, VMware, Windows, and Citrix environments, with experience building, troubleshooting, and managing Windows 2016/2019 Server: Linux operating systems

Strong administration skills, troubleshooting skills and ability to work a problem to completion

Ability to travel to regional SJI, SJG, ETG sites to establish relationships and support OT/SCADA operations, outages, troubleshooting, upgrades, and patches

Capability to support the company with outages, troubleshooting, communications, notifications, projects, and ticket management, which includes after hours work when needed, available and agreed to


Preferred Skills:
Familiar with one or more SJI OT specific technologies including: Claroty; ServiceNow; Solarwinds; SCCM; Synology; Rubrik; Aveva; Stratix; Purdue Enterprise Reference Architecture (PERA)

Accomplished at configuring and troubleshooting critical applications for OT/SCADA environments, load balancing and optimizing performance, troubleshooting issues, and configuring templates and rules

Experience supporting:
OT/SCADA; IoT; ICS; DCS; Azure; Private Cloud; and SaaS environments

In-depth understanding of the backup and restoration processes, using technologies such as Rubrik, VMware, Synology, and SRM

Advanced understanding of networking including WAN/LAN/VLAN/SDWAN, knowledge of Fortinet (Fortiswitch, Fortianalyer, Fortimanager), Cisco routers, and NG firewall technologies with TCPIP, DNS, SAML and SSO, SSL and Certificate Management, VPN connectivity and MFA solutions

Aptitude for Active Directory support, creating and troubleshooting security groups, accounts, group, and policy management


Required Background:
Bachelor's degree with 5 years of relevant experience, or

Master's degree with 3 years of relevant experience

Additional work experience may be considered in lieu of degree along with relevant certifications


Preferred Background:
Relevant industry or technical certifications

IT Systems Administration experience specific to OT/SCADA systems

Explore the Possibilities

South Jersey Industries employs a diverse range of talent – from construction contractors to environmental specialists.

Regardless of the position, mentoring and networking, hands-on experience, gaining industry knowledge and the opportunity to make a meaningful impact on our business and in our communities are all exciting ways that we welcome our employees at SJI.

And as a company committed to creating an engaging culture built on inclusion and diversity, you're sure to find an opportunity that makes you feel included, empowered, and ready to "bring your whole self to work" every day.

Benefits Package Overview

SJI offers a competitive and comprehensive benefits package to eligible employees.

The SJI "Total Rewards" Benefits Package include:
Flexible vacation, Paid Time Off, and Sick Leave package

Comprehensive Health, Dental, and Vision Insurance

Short-term and Long-term Disability Insurance

401(k), with generous company match

Employee Resource Groups to encourage employee engagement, nurture professional development, and foster an inclusive environment.

Equal Opportunity/Affirmative Action Employer

At this time, SJI is only considering applicants authorized to work in the United States currently and in the future without the need for visa sponsorship.

SJI, an energy infrastructure holding company based in Folsom, NJ, delivers energy services to customers through two primary subsidiaries: SJI Utilities (SJIU) and SJI Energy Enterprises (SJIEE).

SJIU houses the company's regulated natural gas utility operations, delivering safe, reliable and affordable natural gas to more than 700,000 residential, commercial and industrial customers across New Jersey via its South Jersey Gas and Elizabethtown Gas subsidiaries.

SJIEE houses the company's non-utility operations primarily focused on clean energy development and decarbonization via renewable energy production and energy management activities.

Visit for more information about SJI and its subsidiaries.