Lounge Hospitality Host Sfo Full-time - San Francisco, United States - Alaska Airlines

Alaska Airlines

Verified Company

San Francisco, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Full time

Description

Company:

Alaska Airlines The Team:

Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way.

Whether customer-facing or behind the scenes, we want to hear from you if you can be welcoming to people from all walks of life, think on your feet, and manage a flexible schedule.

In return, you'll receive a competitive total rewards package, professional development opportunities, and other benefits that are all designed to take your places.

Role Summary:

The Lounge Hospitality Host is responsible for coordinating the setup of food and beverage stations and maintaining cleanliness and inventory of airport lounges at Alaska Airlines.

As a member of the lounge team, this individual contributor role ensures that the setup of the lounge meets expected quality standards to provide an exceptional experience for our guests

Key Duties:

Follows established procedures to set up the Lounge complimentary food and beverage stations.
Prepares and arranges food; heating required foods to safe levels and maintaining by taking temperature.
Restocks selfservice food and supplies as needed.
Supervised to maintain the cleanliness of the lounge by wiping up spills, clearing and cleaning tables, and removing trash.
Washes service equipment and returns it to the proper location.
Properly packages unused food and returns it to the appropriate storage.
Cleans and maintains food service equipment such as automated coffee, soda and juice machines.
Supports concierges by cleaning up and serving drinks (including alcoholic beverages).

Additional Details:
Our tattoo policy for this role is the following: No visible tattoos on face, front of neck, or chest. One tattoo the size of a quarter or smaller allowed per hand. Tattoos in other areas cannot be larger than a credit card or offensive. Employees can have one tattoo per arm/leg/foot/back of neck/behind each ear.

Tattoos on the back of neck and behind the ears are only permitted if they're not visible when looking directly at a person.

Tattoos may only be covered with a uniform piece or approved jewelry/watch (covering with makeup is not allowed).

Job-Specific Experience, Education & Skills:

Required

Motivated to achieve excellent guest service.
Exceedingly organized and efficient, with the ability to multitask.
Ability to communicate effectively with guests regarding food offerings and basic lounge information.
Must be able to work independently.
Display knowledge and adherence to sanitation and sanitary food handling requirements.
Able to work in a fastpaced environment.
Ability to stand for long periods of time.
Ability to lift up to 50 pounds.
Ability to bend, squat, stoop, reach and grasp.
Must be able to read, write and communicate in English.
Must be able to obtain State Food Handlers Certification and Alcohol Seller/Server Certification.
Ability to communicate English.
High school diploma or equivalent is required.
Minimum age of 2
Must be authorized to work in the U.S.

Preferred

1 year hospitality/guest service experience.
Airline industry experience.

Airport SIDA Badge Requirements:

Important update for non-crew employees working at an airport or maintenance hangar: Employees will be required to obtain a SIDA badge provided by the airport authority and maintain good standing in order to keep their SIDA badge.

Review the SIDA Badge Requirements document for a comprehensive overview.

Job-Specific Leadership Expectations:
Embody our values to own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable.

Starting Rate:
USD $20.72/Hr

Total Rewards:

Alaska Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status._
Free standby travel privileges on Alaska Airlines & Horizon Air
Comprehensive wellbeing programs including medical, dental and vision benefits
Generous 401k match program
Quarterly and annual bonus plans
Generous holiday and paid time off

For more information about Alaska/Horizon Total Rewards please visit our career site and view benefits.

FLSA Status:
Non-

Exempt Employment Type:
Full-Time Regular/Temporary:

Regular Requisition Type:

Frontline Location:

San Francisco Equal Employment Opportunity:
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