Housekeeping (Custodian, Housemen, Public Area - Elkhart Lake, United States - The Osthoff Resort
Description
Housekeeping
Job Purpose
To clean guest rooms. Room attendants provide stayover service to in house guests and provide checkout service for incoming guests. Room attendants also clean up behind the house areas they worked in during the day. Join our housekeeping team for the summer season
Duties and Responsibilities
- Provide stayover service based on what type each guest is assigned.
- Per the Housekeeping Training manual, provide checkout service; cleaning the room to ready it for the next guest.
- Note anything broken or missing from the unit.
- Note anything not able to clean with the products they have available.
- Secure lost and found items left by the guest.
- Deep clean guest rooms
- Report any equipment not working.
- Clean up your cart and closet at the end of your shift.
- Returning all items to their proper places
- Assisting coworkers as needed
Qualifications
- High School Diploma preferred.
- Strong customer/ guest service skills
- Must be able to work independently.
- Must possess a positive attitude as a contributor to a diverse work environment.
- Must have flexibility in time to meet the business needs of the department and the organization.
- Ability to learn quickly and accurately.
Working Conditions
Working conditions vary based on business needs. Work may entail both indoor and outdoor activities, nights, weekends, and holidays as necessary. Overtime may be mandatory in peak season. The environment can be fast paced. Associates will also be expected to work willingly with coworkers.
Certificates, Licenses and or Registrations
Current Driver's License preferred but not required for reliable attendance.
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is frequently required to sit, use hands to handle or feel, reach with hands and arms, and talk or hear.
The employee is occasionally required to stand, walk, climb or balance, stoop, kneel, crouch, or crawl and taste or smell.
The employee must occasionally lift and/or move up to 25 pounds.Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, peripheral vision and ability to adjust focus.
Language Skills
Excellent verbal and written communication skills are required. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively with guests.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
The noise level in the work environment is usually moderate. The temperature is reasonable in accordance with the seasons.
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