- Paid time off
- Schedule caregivers for hours of service on new clients and open hours/shifts on existing cases. Provide consistency in caregiver scheduling with clients.
- Ensuring sufficient staff availability at all times
- Encouraging effective relationships among staff to build and maintain a cohesive, well-performing team and ensure high levels of employee satisfaction.
- Be a focal point of communication with caregivers and clients.
- Match the right caregivers to the right clients.
- Be responsible for the well-being of both the clients and the caregivers.
- Keep caregivers' schedules full while fulfilling the requirements of client care plans.
- Assist with HR functions such as hiring/recruiting and orientation.
- Use a web-based scheduling application as the basis for all schedules.
- Keep a "hot list" of all staff that can be placed immediately or used as a backup for all call-off situations.
- Fill open shifts and secure coverage for call-offs or changes in clients' needs.
- Maintain ongoing communication with Managers, Caregivers & Clients regarding scheduling and changes.
- Strong problem-solving skills
- A "people-person" who's able to remain pleasant and considerate under stress.
- Meticulous attention to detail- excellent written and verbal communication skills.
- Willingness to learn quickly and continually.
- Prior experience scheduling in private duty home care is preferred.
- Prior experience as an in-home caregiver is a major plus.
- ClearCare/Wellsky knowledge is a plus.
- Must be a good person and someone we want to hang out with (seriously).
- comfortable utilizing various technologies and computer programs.
- Proficient with computer use and software applications.
- Multi-tasker and customer service-oriented
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Home Care Staffing Coordinator - Lady Lake, United States - HomeWell Care Services FL129
Description
Benefits:The Home Care Schedule Coordinator will be a critical leader, helping enhance client care/home care, team cohesiveness, and overall policies and procedures that impact all our clients and personnel. HomeWell Care Services is one of the fastest-growing homecare companies in Lake County & The Villages, if you have a desire to provide outstanding quality care to our seniors, are organized, teachable, and have a pleasant personality, please apply.
RESPONSIBILITIES
Core responsibilities will be tied to staff coordination and management, training, and ensuring the utmost service is delivered to clients daily. This includes:
Minimum Qualifications:
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to HomeWell Care Service Corporate.
