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Patient Care Coordinator - Nashua, United States - Center for Physical Therapy and Exercise
Description
About the RoleDue to our recent growth, CPTE has an immediate opening for a Patient Care Coordinator in Nashua, NH.
We are seeking a highly motivated and detail-oriented individual to join our team As the first point of contact for our patients, you will play a vital role in providing a positive and welcoming experience.
This is a full-time position with excellent benefits - pay rateof $17/hr.
If you have a passion for providing exceptional customer service and thrive in a dynamic healthcare environment, this opportunity is for you
Your Typical Day
Greet and welcome patients and visitors in a friendly and professional manner.
Answer incoming phone calls and route them to the appropriate staff members efficiently.
Schedule appointments, verify insurance information, and assist with patient registration.
Maintain patient records and ensure accuracy of information in our computer systems.
Coordinate with therapists and clinicians to manage patient appointments effectively.
Handle payment processing and insurance-related inquiries with accuracy and confidentiality.
Maintain knowledge of clinic services and programs to answer patient inquiries effectively.
Demonstrate excellent time management skills to handle multiple tasks simultaneously.
About You
High school diploma or equivalent.
Previous experience in a receptionist or customer service role is preferred but not required.
Excellent organizational skills with the ability to handle multiple tasks and prioritize effectively.
Strong communication skills, both written and verbal, to interact professionally with patients and internal staff.
Strong computer skills
Excellent phone etiquette and strong interpersonal skills.
Valid driver's license.
Ability to work flexible afternoon and evening shifts.
Attention to detail and ability to handle sensitive patient information confidentially.
Strong organizational skills to prioritize tasks and maintain a smooth front desk operation.
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