Lead Medical Records Release Associate - Nashua, United States - MORGAN RECORDS MANAGEMENT LLC

Description

• Paid Time Off (PTO) Bank with accrual beginning on the first day of employment
• Paid Holidays after 60days of employment
• Health insurance after 60days of employment
• Dental insurance after 60days of employment
• Aflac Supplemental Insurance after 60days of employment
• Flexible Work Schedule
• Development and promotion opportunities in a growing company

• Acts as primary contact and coordinator of daily workflow for the Medical Records Release team; trains current employees and new hires regarding company and department level policies, processes, and procedures.
• Processes medical records requests in accordance with the internal department policies and procedures; prepares and quality controls documents to ensure HIPAA compliance; updates requests' status and other relevant details in assigned database system(s).
• Releases confidential Protected Health Information (PHI) to patients, physicians, other health care facilities, and government entities as appropriate; ensures release is in accordance with applicable State and Federal regulations and internal departmental policies and procedures.
• Interacts with patients and authorized third parties using various communication methods; attempts to resolve patient and/or thirdparty concerns; escalates complex or otherwise unresolved issues to supervisor.
• Partners with the Medical Records Release team to complete assigned requests on time to achieve weekly and monthly production goals.
• Maintains HIPAA compliance and confidentiality of information.
• Performs other related duties as assigned.

• Excellent written and verbal communication skills.
• Exceptional organizational, attention to detail, and time management skills.
• Strong customer service skills.
• Strong experience using Microsoft Office Suite or similar software.
• Ability to act with integrity, professionalism, and confidentiality.
• Ability to type a minimum of 45 words per minute.
• Capab

• High school diploma or equivalent required.
• At least six months of recent office experience required.
• Experience in the medical field highly desired; recent experience in a medical office or setting strongly preferred.
• Morgan Records Management, LLC, (MRM) is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. MRM is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Amy Uehling, HR Director, at

Morgan Records Management, LLC participants in E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.