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    M-Power Program Clinical Navigator - Cleveland, United States - Cleveland Clinic

    Cleveland Clinic
    Cleveland Clinic Cleveland, United States

    1 week ago

    Cleveland Clinic background
    Description
    Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation.

    At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.

    The primary focus of this role is direct patient consultationAs a Clinical Navigator you will facilitate communication among nursing staff, physicians, and all members of the multi-disciplinary team.

    You will assist patients in accessing necessary treatment and services and may provide support after discharge.

    Your duties will include but are not limited to:
    Assisting patients and families with financial and administrative issues (e.g. FMLA paperwork, advanced directives, Medicaid, Social Security, etc.) by referring to appropriate resources.

    Collaborating with support services (Global Patient Services, Medical Concierge, Pastoral Care, Care Management, Healing Services, Mended Hearts) to coordinate care and maintain communication.

    Reviewing appropriate rehabilitation programs. Conducting rounds on designated patients daily and determining status based on nursing expertise and assessment.

    The ideal caregiver is someone who:
    Has L&D experience. Is a current M-Power resource Registered Nurse (preferred). Communicates effectively with patients and team members. Is comfortable working in a fast-paced environment. Can critically think and problem solve for patients' best interests. This is a rewarding opportunity that offers growth-oriented projects, mentorship, support, and resources. You will experience great exposure to both the institute and department leadership and have numerous opportunities for career growth. At Cleveland Clinic, we know what matters most.

    That's why we treat our caregivers as if they are our own family, and we are always creating ways to be there for you.


    Here, you'll find that we offer:

    resources to learn and grow, a fulfilling career for everyone, and comprehensive benefits that invest in your health, your physical and mental well-being and your future.

    When you join Cleveland Clinic, you'll be part of a supportive caregiver family that will be united in shared values and purpose to fulfill our promise of being the best place to receive care and the best place to work in healthcare.


    Responsibilities:
    Reviews surgical, diagnostic and interventional procedures and provides overview of expectations for outcomes.
    Prepares families for a realistic initial visit post procedure.
    Reviews appropriate rehabilitation programs. Conducts rounds on designated patients daily and determines status based on nursing expertise and assessment.
    Solicits patient concerns;demonstrates responsiveness and respect; communicates plan of care to patient and family as appropriate.
    Assists patients and families with financial and administrative issues (e.g. FMLA paperwork, advanced directives, Medicaid, Social Security, etc.) by referring to appropriate resources.
    Follows-up on phone calls as indicated upon discharge.

    Collaborates with support services (Global Patient Services, Medical Concierge, Pastoral Care, Care Management, Healing Services, Mended Hearts) to coordinate care and maintain communication.

    Facilitates transfers as needed.
    Other duties as assigned.


    Education:
    Graduate of an approved school of nursing. Bachelor of Science in Nursing preferred.


    Certifications:
    Current state licensure as an Registered Nurse (RN).Basic Life Support (BLS) through American Heart Association (AHA).


    Complexity of Work:
    Within scope of job, requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.
    Must be able to work in a stressful environment.


    Work Experience:
    Minimum three years experience with emphasis in the area of specialty (i.e. digestive disease, cardiovascular, etc.)

    Physical Requirements:
    Requires full range of motion, manual and finger dexterity and hand-eye coordination.
    Requiresstanding and walking for extensive periods of time.
    Requires corrected hearing and vision to normal range.
    Requires some exposure to communicable disease of bodily fluids.

    Sedentary Work -; Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body.

    Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.


    Personal Protective Equipment:
    Follows standard precautions using personal protective equipment as required.

    Salaries [which may be] shown on independent job search websites reflect various market averages and do not represent information obtained directly from The Cleveland Clinic.

    Because we value each individual candidate, we invite and encourage each candidate to discuss salary/hourly specifics during the application and hiring process.

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