Supply Chain Specialist - Houston, United States - VRC Technologies, Inc

Description

We are seeking an experienced
Order Fulfillment Specialist that is responsible for managing and executing the Order Fulfillment process according to Customer's Service Level Agreements, execute Purchase Orders and Logistics.

• Process customer orders through the ERP system
• Send Order acknowledgment and order confirmation within 24 hours
• Oversees the order tracking process and ensures orders are processed in accordance with Customer Service Level Agreements.
• Align order requirements and delivery dates with Production Scheduler and Carriers to meet order requirements
• Capable of resolving escalated issues arising from operations and requiring coordination with other departments
• Ensure proper paperwork is sent to Customers prior delivery
• Ensure paperwork and transactions in the ERP are complete to invoice Customer within 24 hours after shipment
• Update Order Master in a daily basis
• Attend and contribute to production meetings daily.
• Service Level Agreements Metrics Management

• Coordinates with dedicated fleet dispatcher all outbounds and inbounds to prioritize fleet usage or book common carriers and assure customer delivery date and requirements are met
• Estimates load size for the order and obtains shipping quotes from freight companies
• Tracks all shipments and keeps delivery records on file and measure on time deliveries
• Review and approve invoices from carriers

• Execute Purchase Orders based on PO requisitions from Planning, vendor requirements
• Complete additional duties assigned

• B.A./B.S. Degree Preferred
• APICS certification a plus

• Advanced
• QuickBooks or any ERP experience a plus
• MS Power BI experience a plus
• Personable a
  MUST customer engagement is required

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

• 8 hour shift

• Logistics: 1 year (preferred)

• Procurement: 3 years (preferred)