Customer Service Representative - Cashmere, WA, United States - Horizon Group
Description
On behalf of our client, an international, young, dynamic lifestyle company located east of Munich, we are currently seeking a Customer Service Representative (m/f/d) for the French-speaking market in a direct permanent position:
Your responsibilities:
- First point of contact for customers in a back office environment
- Preparation of offers and followup
- Continuous monitoring and tracking of delivery status and taking appropriate action in case of delivery delays
- Complaint management
- Supportive tasks for the sales team
Your profile:
- Successfully completed commercial education and ideally first professional experience in customer service or a service industry
- Fluent in German and French, both written and spoken
- Good computer skills
- Communicative personality with a strong service mentality
- High affinity for the fashion and lifestyle industry
What our client offers you / Your benefits:
- A permanent employment contract with attractive earning opportunities
- Many benefits and great social benefits
- An independent, responsible area of work
- A young, dynamic, international team with a "du" culture that is looking forward to your support
- Coaching and development opportunities
- Many team events
- A good worklife balance
Our contact information:
**Job_active GmbH stands for competence and passion in various areas of personnel management, whether it's personnel consulting, procurement or placement. Job_active GmbH is a wholly owned subsidiary of Hanfried GmbH. As an independent brand, we support our renowned clients in their personnel needs
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