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    Operational Support Manager - Honolulu, United States - IndoPacific Careers

    IndoPacific Careers
    IndoPacific Careers Honolulu, United States

    3 weeks ago

    Default job background
    Description
    SMX is seeking an Operational Support Manager.

    This position will provide assessment and oversight of new requirements to be deployed in support of a joint government team to enhance operational efficacy.

    Once new requirements have been identified and designated for execution, this position is responsible for managing these taskings in a systematic manner to ensure alignment with existing efforts, continuity, and compliance with the contract.

    The ideal candidate will be fluent in Chinese Mandarin.

    This position will provide subject matter expertise and expert recommendations on feasibility and priority of emerging requirements, as well as performing research and outlining actions required to meet dynamic customer needs and advance current support structure based on as-is and evolving resources.

    This role oversees and streamlines functional management and integration of operational requests.

    This role is the primary point of contact with the in-country support teams, as well as the on-site contact with the forward government customer and host nation individuals and entities, acting as continuity throughout personnel transition iterations.

    This is a firm-funded OCONUS position.

    This position requires a DoD Top Secret security clearance which requires US citizenship for work on a DoD contract.

    Essential Duties & Responsibilities

    Identify and perform market research on operational and logistical requirements to assist government in making determinations on execution actions, ensuring that these requirements align with mission and are feasible with existing resources

    Collaborate with government customers to identify and satisfy operational and training support requirements, including performing market research, procurement, fielding, operational deployment, and integration of new requests, confirming that new requirements align with overarching mission objectives

    Brief government customers on outputs of market research activities to confirm that information is disseminated clearly and in a timely manner

    Build and develop Standard Operating Procedures (SOPs) for the government customer to streamline processes, acting as continuity for constant transition periods

    Maintain a flexible work schedule to adapt to required directives, accommodating requests for surge support

    Required Skills & Experience


    Required Clearance:
    TS/SCI


    Education:
    BS or MS (Business, International Relations, or other relevant field) or can substitute years of experience for degree as applicable

    Valid USA passport

    Experience in the INDOPACOM AOR

    Experience in a Joint Staff environment

    Expert in use of Microsoft Office suite, including Excel, PowerPoint, and Teams among others

    Elevated ability to think strategically, resolve conflict, and manage time effectively

    Excellent communication skills, verbally and in written format, for briefing and presentation delivery to internal and external stakeholders, including high level government customers

    Extensive familiarity with financial and contractual requirements, with the ability to facilitate conversations with various government customers regarding these matters

    Proven ability to deliver products and respond to RFIs on time and with utmost quality with minimal rework

    Capacity to take initiative and work independently

    Excellent at multitasking with the aptitude to find efficiencies, both individually and while leading a team, ensuring timely completion of required tasks

    Ability to operate in a fast-paced environment and interface with disparate government customers and requirement holders to accomplish program objectives

    Demonstrated proficiency communicating observations, recommendations, and findings clearly and concisely to leadership

    Desired Skills & Experience

    Assignment and/or extensive experience working with one or multiple INDOPACOM Defense Attaché Office / Office of Defense Cooperation / Pacific Augmentation Team

    10+ years' experience in a Joint Staff environment

    10+ years' experience in the INDOPACOM AOR

    Familiarity or experience with US foreign policy in the INDOPACOM AOR

    Preference given to individuals with experience in the subject country

    Chinese Mandarin fluency, including reading and writing proficiency

    #J-18808-Ljbffr
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