IT support employee, provider manager - Stewartsville, United States - Stellar Enterprises
Description
Welcome to the IT department of KfW. We are an internationally operating development bank that stands for the sustainable development of the environment, society, and businesses. As a catalyst, we actively contribute to shaping the topics that will shape the world of tomorrow.Our IT department covers the entire range of demanding IT tasks:
from implementing a business idea from the customer journey to operating applications. We are driving the digital transformation of KfW and using agile methods, modern infrastructure, and cloud-based technologies. Here, you have the opportunity to bring your skills and creativity.
You will find an open and trusting environment where we live diversity and inclusion - because only where many different perspectives come together, groundbreaking ideas emerge.
That's why we promote your skills, your ideas, and your commitment to projects that improve the world. Join us on our path to the future.
Become part of our team in Frankfurt am Main and support us as an IT Service/Provider Management Expert (m/f/d) in the end-user environment.
We offer diverse tasks:
- Your focus will be on the holistic management of complex IT outsourcing contracts in accordance with legal and regulatory requirements.
- Your task is to act as the central point of contact within KfW and towards the IT service provider on a tactical and operational level. As part of a team, you will manage the service provider's contractcompliant performance.
- As the authority for all escalations, you are the central interface between the parties involved. You identify challenges, evaluate
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