Retail Supervisor - Oxon Hill, United States - Carhartt
Description
Position Location:
Oxon Hill, MD
Department:
Retail Store Operations
Reports To:
Store Manager
FLSA Status:
Non-Exempt (Overtime Eligible)
Summary
At Carhartt, it is our mission to build rugged products that serve and protect hardworking people.
Our Direct to Consumer retail team offers the ultimate experience of the brand; our deep-rooted values are tangible and exemplified in all we do.
Our Consumer Engagement Leaders embody the core values and heritage on which our brand was founded while leading others to do the same.
A CEL at Carhartt leads through clear communication, delivers exceptional service to our consumers and store associates and support the Store Leader and Assistant Store Leader in the day to day leadership and operations of the store.
We are All Leaders at Carhartt
In our words and by our actions, we strive to emulate the hardworking example set forth by our founder, Hamilton Carhartt.
Responsibilities:
Cultivate an environment of genuine consumer connection by being highly focused on delivering exceptional consumer experiences that are engaging, efficient, and personalized.
Support the Store Leader and Assistant Store Leader with telling the Carhartt story at the retail store level by executing on consumer experience program initiatives, Visual Merchandising and Visual Standards
Support Associate Engagement by fostering a positive, collaborative team environment where associates can bring their best to work each and every day.
Support Store Leader and Assistant Store Leader with training, coaching and feedback, as appropriate, of associates, ensuring positive growth throughout their associate journey.
Support the Store Leader and Assistant Store Leader with timely and effective execution of store controls and operating standards (including policy and procedure administration) while contributing towards helping the store be profitable and providing a safe work environment.
Communicate with Store Leader and Assistant Store Leader regarding operations data; including product information (mix, trends, needs) local competition, events, etc.
Assist the Store Leader and Assistant Store Leader with external partnerships and event promotions for the benefit of the store.
Engage with local community and support the Store Leader and Assistant Store Leader with bringing forth ideas to continue to grow brand awareness.
Ownership of individual development and professional growth.
Education
High School Diploma or GED Equivalent
Required Skills and Experience
HS Diplomas or GED required; College degree preferred
1 year of supervisory experience in a retail environment preferred.
Sales, customer service, merchandising, inventory control, and loss prevention.
Knowledge in staffing, coaching, counseling, training and development.
Excellent organization, prioritization and communication skills.
Exceptional team and collaboration skills.
PC Skills:
POS Systems and Microsoft Office
Working Conditions
EEO
Moderate Lifting lbs.)
Retail Environment
Retail Hours
Travel (5%)
Tobacco Free
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