Front Office Assistant - Saint Petersburg, United States - Bayfront Health

Bayfront Health
Bayfront Health
Verified Company
Saint Petersburg, United States

1 week ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Position Summary:


Provides support with the daily activities for ambulatory/physician office operations, including patient registration, telephone coverage, appointment scheduling, and patient referrals under the supervision of Manager Practice Operations, Medical Office Manager, Academic Program Manager, Academic Nurse Manager and/or Practice Site Supervisor.


Responsibilities:


Essential Functions

  • Schedules patient appointments according to practice specific scheduling protocols and patient preference, to include obtaining required precertification and authorization for office visit(s) when required.
  • Obtains accurate and complete patient demographic and insurance information.
  • Processes all requests for medical records according to Orlando Health and department specific policies and procedures.
  • Adheres and assures compliance with Orlando Health
  • Bayfront Hospital and OHPE (OHPG, OPN) policy, procedures, and value statements. Demonstrates competency in use of office equipment, technology, and answers telephone calls appropriately.
  • Demonstrate a Commitment to Excellence standards and actively engages to improve overall patient satisfaction experience.
  • Interacts with patients and families in a professional manner.
  • Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
  • Maintains compliance with all Orlando Health
  • Bayfront Hospital policies and procedures.
  • Participates in Quality Assurance/Quality Indicator activities as assigned.
  • Demonstrates awareness of legal issues, patient rights and compliance with standards of regulatory and accrediting agencies.
  • Practices the efficient use of supplies.
  • Assists billing service as requested.

Qualifications:

Education/Training
High School graduate or equivalent.


Experience
Six (6) months experience in a clerical office, or general business, and/or customer service setting.
More jobs from Bayfront Health
See all jobs of Bayfront Health