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    Senior Solution Engineer, Networking - Raleigh, United States - NVIDIA

    NVIDIA
    NVIDIA Raleigh, United States

    3 weeks ago

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    Description
    Senior Solution Engineer, Networking page is loaded

    Senior Solution Engineer, Networking

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    locations

    US, NC, Remote

    US, MA, Westford

    US, WA, Remote

    US, CA, Remote

    US, CA, Santa Clara

    time type

    Full time

    posted on

    Posted 20 Days Ago

    job requisition id


    JR


    We are looking for an experienced software engineer who excels solving customer problems with DGX clusters (GPU-based supercomputers interconnected with InfiniBand network fabric).

    The ideal candidate also has experience developing drivers for network adapters.

    We need someone who will bridge the gap between the NVIDIA Enterprise Experience (NVEX) support team and the product development groups.

    An exciting candidate is highly technical who can both triage sophisticated customer hardware and network issues as well as develop key software enhancements and tools for NVIDIA InfiniBand and GPU products.

    Along with the NVEX support responsibilities, this job enables you to develop software for the same products you support.

    You can make a difference in both the current customer experience as well as the product's future The individual will get to work with many NVIDIA teams and customers, so superb interpersonal and communication skills are critical.

    You must be able to understand, root cause, and resolve complex issues, and provide detailed explanations of what you find.


    What you will be doing:
    Triage customer issues involving DGX clusters (GPU-based supercomputers interconnected with network fabric), network adapters and DPUs, including both InfiniBand and Ethernet technologies

    Take ownership and drive critical customer issues to resolution

    Collaborate with engineering to document, recreate and solve issues

    Develop features and tools as part of solution engineering efforts to support all Enterprise Service offerings including InfiniBand, Ethernet, and GPU server technologies

    Occasional work on weekends and holidays to support customers


    What we need to see:
    BS in Computer Science, Electrical Engineering, Computer Engineering, related field, or equivalent experience

    10+ years of proven experience developing with C for network and/or server equipment or infrastructure

    10+ years of proven experience within the customer support escalation path, or providing direct customer-facing support

    Linux OS including System and Network Administration at a RHCE level

    Expertise in Linux and Unix-type OSes at the kernel, driver, system, and user-space layers

    Proven ability to deeply analyze/develop networking protocols (ARP, STP, LACP, MLAG, IGMP, PIM, BGP, OSPF) within drivers/network operating systems

    Experience analyzing vendor interoperability problems and RFCs

    Containerized solutions experience on a level of DCA and/or CKA

    Excellent communication, verbal and written English skills

    Ways to stand out from the crowd:

    Knowledge and working experience with the following:
    InfiniBand, OFED, MOFED, RDMA, ROCE and GPU Technology

    Clustering or HPC Data-Center technologies including Upper Layer Protocols (i.e., NCCL, MPI)

    Additional Operating Systems such as Microsoft Windows, VMware

    Expertise with shell scripting (Python/Bash)

    Networking and Linux Certifications such as CCIE, JNCIE, RHCE, VCDX

    The base salary range is 200,000 USD - 385,250 USD. Your base salary will be determined based on your location, experience, and the pay of employees in similar positions.

    You will also be eligible for equity and benefits .

    NVIDIA accepts applications on an ongoing basis.
    NVIDIA is committed to fostering a diverse work environment and proud to be an equal opportunity employer.

    As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.

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