- Complies with applicable governmental regulations such as HIPAA (Health Information Portability and Accountability Act of 1996) and EMTALA (Emergency Medical Treatment Active Labor Act).
- Greets patients and families in person or on the telephone displaying excellent customer skills and responds to questions and/or problems. Keeps open lines of communication with patients and families.
- Interviews patients and families to obtain demographic, third party payer information, financial/medical information, identification to schedule, and pre-register or register patient.
- Verifies third party payer information via the web or telephone and seeks appropriate authorization and/or referral for physician and hospital services.
- Documents all activity as appropriate in the collection notes in the computer system.
- Obtains all necessary consents for treatment of patients either in person or verbally. Directs families to waiting area to be called in.
- Verifies patients are accompanied by legal guardian and notifies Risk Management if patient is present with anyone other than legal guardian for any non-emergent visits.
- Notifies patient/family of deductibles, co-payments, outstanding balances, and/or deposits required. Collects all out-of-pocket patient responsibility.
- Communicates with departments or co-workers if any issues and questions arise or to accommodate any special needs for patients.
- Obtains and validates prescription when appropriate.
- Responsible for tracking patients arriving to office and correcting any registration errors made utilizing the QA system.
- Scans all documents in the appropriate folder in the PEDS system.
- Schedules physician or hospital services as appropriate.
- Confirms appointments two days prior to visits.
- 1-3 years Customer service experience
Knowledge, Skills, and Abilities
- High school education or equivalent preferred.
- Medical or healthcare office experience preferred.
- Fluent in Spanish preferred.
- Basic proficiency in Microsoft Office including Word, Excel, and Outlook.
- Ability to communicate effectively verbally and in writing.
- Able to accurately enter and interpret data.
- Able to adapt and react calmly under stressful conditions.
- Able to relate cooperatively and constructively with clients and co-workers.
- Able to serve customers with courtesy and respect.
- Able to maintain confidentiality of sensitive information.
- Ability to follow complex written or verbal instructions to solve problems.
- Able to establish necessary relations and interact effectively with internal and external customers.
- Able to take and respond to on-call shift or shifts as assigned on weekdays, weekends, and holidays.
Job : Customer Service
Primary Location : Florida-Miami-Nicklaus Children's Hospital - Main Hospital Campus
Department : NCPS-PSYCHOLOGY SERVICES
Job Status
:Full Time
-
Miami Children's Miami, FL , USA, United States Part timeJob Summary · The position is primarily a clinical position related to the diagnosis, treatment and clinical management of pediatric patients in a multidisciplinary environment that includes physicians, nurses, advanced practice providers, clinical scientists and social workers. ...
-
Nicklaus Children's Hospital Coconut Grove, United States Full timeJob Summary · The position is primarily a clinical position related to the diagnosis, treatment and clinical management of pediatric patients in a multidisciplinary environment that includes physicians, nurses, advanced practice providers, clinical scientists and social workers. ...
-
Pediatric Resident
2 weeks ago
Nicklaus Children's Hospital Miami, United States**Description**: · **Qualifications**: · **Job **:Physician · **Primary Location **:Florida-Miami-Nicklaus Children's Hospital - Main Hospital Campus · **Department **:MEDICAL EDUCATION - RESIDENTS · **Job Status**: · :Full Time ...
-
Financial Aid and Admissions Officer
2 weeks ago
Polytechnic University of Puerto Rico, Miami Campus Miami, United States**Job Summary** · **Primary Duties and Responsibilities** · In coordination with the Miami Campus Academic and Student Affairs Coordinator will: · Perform recruitment and admission efforts on behalf of the University. · Work along with the Financial Aid Office Director and the Ad ...
-
Business Applications and HRis Analyst
2 weeks ago
Miami Jewish Health Miami, United StatesMiami Jewish Health is one of the largest providers of healthcare and living options for aging adults in the Southeast. Our main campus is located on 20+ acres just north of mid-town Miami, and is home to our support departments like Finance, Accounting, Human Resources, Marketin ...
-
Central Service Technician, Jackson Main, Full
2 weeks ago
Jackson Health System Miami, United States**Jackson Memorial Hospital (Main Campus Blurb)** · **Department**: Jackson Memorial Hospital - (insert dept. information here in addition to JMH) · **Address**: 1611 NW 12th Ave, Miami, Florida, 33136 · **Shift details**: Full-Time, Evening · **Why Jackson**: · Jackson Memorial ...
-
Jackson Health System Miami, United States Full time**Jackson Memorial Hospital (Main Campus Blurb)** · **Department**: Jackson Memorial Hospital - (insert dept. information here in addition to JMH) · **Address**: 1611 NW 12th Ave, Miami, Florida, 33136 · **Shift details**: Full-Time, Evening, 2pm-10:30pm · **Why Jackson**: · Jack ...
-
Unit Secretary Medical Surgical
2 weeks ago
Mount Sinai Medical Center - Florida Miami Beach, United States**Unit Secretary** · **Full Time** · **As Mount Sinai grows, so does our legacy in high-quality health care.** · Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. In delivering an unmatched level of clinical expertise, our ...
-
Patient Experience Specialist
2 weeks ago
Mount Sinai Medical Center - Florida Miami Beach, United States**Patient Experience Specialist** · **As Mount Sinai grows, so does our legacy in high-quality health care.** · Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. In delivering an unmatched level of clinical expertise, our ...
-
Mount Sinai Medical Center - Florida Miami Beach, United States**Manager - Material Management Information Systems** · **As Mount Sinai grows, so does our legacy in high-quality health care.** · Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. In delivering an unmatched level of clin ...
-
Operating Room Instrument Tech Per Diem
2 weeks ago
Mount Sinai Medical Center - Florida Miami Beach, United States**Operating Room Instrument Tech Per Diem** · **Certified/Non-Certified** · **As Mount Sinai grows, so does our legacy in high-quality health care.** · Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. In delivering an unm ...
-
Patient Care Technician
2 weeks ago
Mount Sinai Medical Center - Florida Miami Beach, United States**Patient Care Technician / Certified Nursing Assistant** · **Day/Night shifts Available** · **As Mount Sinai grows, so does our legacy in high-quality health care.** · Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. In ...
-
Patient Safety Technician
2 weeks ago
Mount Sinai Medical Center - Florida Miami Beach, United States**Patient Safety Technician - Patient Sitter** · **Full Time - Days, Nights, Flex** · **As Mount Sinai grows, so does our legacy in high-quality health care.** · Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. In deliver ...
-
Revenue Cycle Account Representative
1 week ago
Miami Jewish Health Miami, United StatesMiami Jewish Health is one of the largest providers of healthcare and living options for aging adults in the Southeast. Our main campus is located on 20+ acres just north of mid-town Miami, and is home to our support departments like Finance, Accounting, Human Resources, Marketin ...
-
Transportation Agent Part-time miami Beach
5 days ago
Oak View Group Miami Beach, United States Part timeOak View Group: · Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the ...
-
Transportation Coordinator, Fl Pace Centers
3 days ago
FLORIDA PACE CENTERS, INC. Miami, United StatesMiami Jewish Health is one of the largest providers of healthcare and living options for aging adults in the Southeast. Our main campus is located on 20+ acres just north of mid-town Miami, and is home to our support departments like Finance, Accounting, Human Resources, Marketin ...
-
Marketing Coordinator
3 days ago
Miami Jewish Health Miami, United StatesMiami Jewish Health is one of the largest providers of healthcare and living options for aging adults in the Southeast. Our main campus is located on 20+ acres just north of mid-town Miami, and is home to our support departments like Finance, Accounting, Human Resources, Marketin ...
-
Claims Adjudicator
1 week ago
FLORIDA PACE CENTERS, INC. Miami, United StatesMiami Jewish Health is one of the largest providers of healthcare and living options for aging adults in the Southeast. Our main campus is located on 20+ acres just north of mid-town Miami, and is home to our support departments like Finance, Accounting, Human Resources, Marketin ...
-
Talent Acquisition Coordinator
3 days ago
Miami Jewish Health Miami, United StatesMiami Jewish Health is one of the largest providers of healthcare and living options for aging adults in the Southeast. Our main campus is located on 20+ acres just north of mid-town Miami, and is home to our support departments like Finance, Accounting, Human Resources, Marketin ...
-
Epic Beaker Analyst
1 week ago
Mount Sinai Medical Center - Florida Miami Beach, United States**EPIC BEAKER ANALYST** · **Hybrid work schedule - Florida Residency Required** · **As Mount Sinai grows, so does our legacy in high-quality health care** · Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. In delivering a ...
Registrar - Psychology - Main Campus (Full Time, Day shift) - Miami, United States - Nicklaus Children's Health System
Description
Description
Job Summary
Greets patients and families in person or on the telephone. Obtains demographic, third party payer information, financial information, medical information, and identification to schedule or register the patient for services. Obtains authorization, referrals, and collects payments as required.
Job Specific Duties
Qualifications
Minimum Job Requirements
