- Serves as a Systems Administrator for all Automated Logistics Information Systems and Programs and as the technical expert within the State/Territory responsible for providing technical and functional guidance for serviced Automated Logistics Information Systems and Programs. Reviews SASMO Standard Operating Procedures (SOPs) to ensure they are current (i.e., help desk, repair operations, etc.). Evaluates trouble tickets escalated from the help desk, setting priorities on a weekly and monthly basis. Troubleshoots diagnoses and resolves technical problems identified in trouble tickets and initial setup of serviced Automated Logistics Information System computers to include loading software, configuring modem and network card(s), assigning Internet Protocol (IP) addresses with correct subnet, connectivity to the network as required, coordinating with other support personnel, and completing technical inspections. Develops programs to ensure software and vulnerability updates are applied in proper order. Coordinates and communicates with Department of the Army (DA), National Guard Bureau (NGB), Program Executive Offices (PEO)/Program Managers of supported systems, regarding CSS operations and automated systems support, problem resolution, software upgrades and change packages. Assists functional users in automated CSS systems management and operation. (25%)
- Analyzes requirements, establishes programs/procedures ensuring effective coordination on CSS automation hardware systems and peripherals pertaining to the receipt, distribution, installation, and life cycle management of devices that are directed to be managed at unit/State/Territory level. Performs proper installation, testing and evaluation of CSS systems hardware. Identifies maintenance requirements and coordinates/initiate's corrective action. As appropriate, establishes a State/Territory CSS automation hardware tactical computer exchange (TCX) (aka equipment float) program and directs the management of the program, ensuring accountability of exchanges. Directs user-level assistance on Automated Logistics Information Systems and Program operations and automated systems utilization. (20%)
- Serves as the primary point of contact on all CSS automation continuity of operations plan (COOP), development, and execution. Monitors the State/Territory automated CSS system network, determining fault isolation, problem resolution, and performance reporting or coordinates with appropriate official for resolution.
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LOGISTICS MANAGEMENT SPECIALIST - Baltimore, United States - Army National Guard Units
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Description
1.Serves as an advisor to the Supervisory Logistics Management Specialist on all Combat Service Support (CSS) Automated Logistics Information Systems and Programs.
Exercises knowledge and oversight for all matters pertaining to the fielding and operation of Automated Logistics Information Systems and Programs.
Utilizes an extensive knowledge of logistics programs/operations and a clear understanding of automated systems to manage projects and programs for systems integration of CSS automation.
Identifies funding requirements to support SASMO operations, justifies and submits budget requirements for State operating budget, and executes funds received.
(25%)the serviced database(s). Performs tests to ensure serviced database(s) efficiently collects, stores, and processes data. Evaluates, determines, and initiates corrective action to recover or restore data and return the database(s) to operational status.
Resolves issues and problems concerning the effectiveness and efficiency of Automated Logistics Information Systems and Programs administrative and systemic work operations.
Utilizes knowledge of logistics management principles, policies, and procedures to implement, establish, and execute operational plans and policies for Automated Logistics Information Systems.
Represents the DCSLOG as the primary POC responsible for the functional implementation and sustainment of varied automation information management systems.
Provides direction and guidance to supported CSS Automated Logistics Information System users in the submission of automated systems problem reports and/or change proposals.
Establishes procedures for the receipt, review, consolidation, and accounting of system problem reports and engineer change proposals (ECPs) submitted from other SASMO personnel and/or CSS Automated Logistics Information System users to ensure subsequent distribution to NGB.
Develops and establishes programs for administering the receipt, review, validation, distribution, and implementation of all CSS software received in the State, ensuring proper installation, testing and evaluation.
Establishes and ensures proper maintenance of a CSS resource library and the retrieval and disposal of CSS software. (20%)Performs other duties as assigned.