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    Relief Concierge - New York, United States - Allied Partners

    Allied Partners
    Allied Partners New York, United States

    3 weeks ago

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    Description

    Job Description

    Job Description

    Summary:

    Building Service Employees are to provide residents with a high level of security and service at all times.

    Essential Functions:

    PORTER:

    · Perform routine cleaning and maintenance of assigned common areas within and around property, including mopping/striping/waxing floors, cleaning

    DOORMAN/CONCIERGE:


    • Open entry door for all persons entering/exiting the building and assist with luggage, bags, packages, etc., when necessary.


    • Meet, greet and direct residents and guests.


    • Verify all visitors, guests, contractors, and deliveries for admittance into the building.


    • Answer incoming calls and intercom and provide information as requested.


    • Closely monitor building security surveillance system and report any issues to the Resident Manager.


    • Receive, log, and distribute packages using BuildingLink system.


    • Log out and distribute keys upon request using KeyLink system to persons with permission to enter only.


    • Maintain cleanliness of the lobby and shovel snow in front of building, when necessary.

    · May be required to perform duties outside their normal responsibilities as needed and when requested.

    SELECTION CRITERIA:

    Minimum Qualifications / Knowledge, Skills & Abilities


    • High school diploma or GED or equivalent experience in a customer service industry.


    • Experience with working in high end residential properties preferred.


    • Strong customer service skills and high attention to detail.


    • Must be able to demonstrate good judgment and be client/customer focused.


    • Working knowledge of computers.


    • Team player with the ability to take direction.


    • Ability to build and maintain positive professional relationships.


    • Ability to lift very heavy items, such as but not limited to rain mats, trash bags, salt bags, luggage, grocery bags, boxes, packages, dry cleaning.

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