A customer service agent is a person who assists customers with their inquiries, complaints, and requests. They are responsible for providing excellent service and ensuring customer satisfaction - Dillonvale, United States - Crimson Enterprises

Crimson Enterprises

Verified Company

Dillonvale, United States

3 weeks ago

Posted by:

Meredith Sinclair

beBee Recruiter

Description

Dillonvale BusinessBike is booming because we make bike leasing as easy as riding a bike - for businesses, employees, self-employed individuals, and specialized dealers.

Many are already benefiting from the advantages of company bicycles, and we continue to write success stories year after year.

Together, we want to inspire even more people to ride bikes. That's why we're looking for talented individuals who want to make a real impact. If you're ready to be at the forefront, then BusinessBike is the right place for you.

Here's what you'll be doing:

After successful training, you'll independently and comprehensively handle written customer inquiries according to our process description, ensuring 100% customer satisfaction.
You'll review the activities of our BusinessBike realtime portal users and provide quick and professional support when needed. Our customers and partners rely on you.
We also expect you to contribute valuable ideas for improving our service quality you'll analyze our processes and address potential for optimization directly to our process management.
You'll ensure a fast and efficient flow of information and maintain close communication with customers, partners, and internal departments.

Here's what we're looking for:

You exude a high level of customer and service orientation and enjoy working in customer service.
You have successfully completed a commercial apprenticeship and have the ability to analyze and understand crossdepartmental relationships and overall processes.
You come across as friendly, confident,