Station Agent - Juneau

Only for registered members Juneau, United States

1 month ago

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Job summary

Purpose Of Position
To perform duties related to serving the traveling public including ticketing, baggage service and selling tour packages.

Acts as liaison between personnel, vendors, hotels, cruise operators, and other transportation services regarding traffic flow and baggage handling issues.

Resolves problems regarding lost or damaged bags,
keeps an inventory control of all revenue baggage checks.
Represents the railroad as point of contact between Railroad and public,Loading/unloading,stowing,and delivering baggage to/from trains using fork lift.Operates ARRC vehicles(sedans,pickup trucks) requiring valid driver's license.Reliably maintains clean station environment by keeping property clean/orderly condition.Performs passenger service duties of ticket/tour package sales telephone sales.Other passenger service marketing tasks.Requires computerized reservation system for tickets/seat assignments.Maintains control/enforces adequate supplies/current records of all ticket stock monies/form utilized in station operations.Issues cash banks to agents needed.Makes change orders daily.Compiles report business transactions daily.Develops work schedule for employees ensuring adequate customer/public service.Aggregates employee performance standards/training/coaching safety operating procedures.Notifies supervisor strengths/weaknesses work methods.Conducts weekly safety meetings.Contributes team effort accomplishing results needed.
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