Program Manager - Phoenix, United States - Nucleusteq

Description

• Ensure all projects are delivered on time within the stipulated scope and budget
• Lead the initiation and planning of a project and ensure technical feasibility
• Ensure resource availability and allocation
• Develop a detailed plan to monitor and track the progress of the project
• Coordinate with internal and external parties for the flawless execution of projects
• Manage relationships between clients and stakeholders
• Measure project performance using appropriate project management tools
• Perform risk management analysis to reduce project risks
• Report and escalate to upper management as and when needed
• Create and maintain a comprehensive project documentation
• Support the capacity planning and allocation of resources to projects
• Administration of project resources in Planview
• First point of contact for projects when setting up governance, assignment of resources, and approving data deliverables on behalf of our team
• Ensure effective project governance, to ensure delivery of the project and overall program/ portfolio objectives
• Maintenance of our core governance assets (IRM, Data Dictionary)
• Monitor compliance to governance with projects and hold project teams to account for required deliverables on time
• Assessing the requirements of the BT Consumer business with respect to its operational use of our personalization and decisioning platforms (including Oracle Real-Time Decisioning) linking clearly to commercial priorities and our marketing acquisition and retention objectives
• Assembling, coordinating, and directing a broad project team across multiple business functions to agree and deliver coherent and 'fit-for-purpose' solutions on time and on-budget
• Planning and prioritizing changes with the BT Programme Management Group (CPMG) to ensure we achieve the best possible time-to-maximum value
• Be the first point of contact for non-BAU/non-low-impact changes that require end-to-end project management through the lifecycle into production and BAU - being a first point of escalation for relevant stakeholders.