Intimissimi Store Manager at Its Utc San Diego, Ca - Calzedonia Usa Inc

Description

THE ROLE:

The Store Manager is a people and business-oriented profile, which is the key reference point for the store team and will be responsible for overseeing the efficient operations of the store.

Our Store Managers always lead their teams by sharing their passion for client service and expertise in fashion. With a people-oriented mindset, Store Managers strive to effectively train and develop their teams to become future leaders.


LIFE OF THE STORE MANAGER:

The Store Manager sets the tone for the store team and is crucial in creating a memorable in-store experience that builds lasting relationships with customers and solves their lifestyle needs.

This role is critical in supporting the execution of the store strategy to achieve performance goals and drive profitable sales growth through all aspects, including customer and product operations, merchandising, and talent development.

The Store Manager approaches challenges with an innovative mindset and sees the big picture executing the mission with a positive attitude and great professionalism.

Be a mentor for your team
You always demonstrate Calzedonia Group's

Key Values:
Open Minded, Authentic, Passionate, Dynamic, Team Player, Pragmatic

OPEN MINDED:
Open to learning and receiving guidance and feedback from store leadership. You embrace new ideas, are receptive to customer feedback, and approach challenges with a willingness to explore innovative solutions.

You understand the diverse needs and preferences of guests and colleagues, fostering an inclusive and welcoming atmosphere within the store.

You actively engage with guests, adapt to ever-changing trends, ensuring a personalized shopping experience.


AUTHENTIC:
Be real Honesty is key and always working together with integrity. Store Managers embody genuineness and sincerity.

You enjoy authentically connecting with guests, sharing your passion for the brand while fostering loyal and long-lasting relationships with guests and colleagues.

#WeAreOne We support and encourage a respectful and inclusive team atmosphere by welcoming Diversity, Inclusion and Equity for all team members and guests.

PASSIONATE:
Share your excitement and promote brand loyalty with guests and store team. As a Store Manager you have firsthand experience with new fashion collections and can share newness with all guests.

Share your passion for Intimissimi by building brand loyalty with each guest Your goal is ensuring each guest has a memorable experience in our shops.

DYNAMC:
Store Managers thrive in a fast-paced environment, embracing change and adaptability.

You will be able to navigate busy hours, responding with care to guests' inquiries and requests, supporting with visuals updates, assisting with stock management practices, and overall contributing to a seamless shopping experience for guests and efficient environment for colleagues.

TEAM PLAYER:

We are all in this together Our Store Managers believe in teamwork through all day-to-day activities to ensure high quality experience for guests, but also supporting each other every step of the way.

You collaborate effectively with colleagues, fostering a positive and cooperative atmosphere in the shop.

Being part of Intimissimi means lending a helping hand to colleagues, being a mentor for new colleagues, creating a unified and motivated network that delivers high quality guest experience.

PRAGMATIC:

You are a problem solver You approach challenges with practicality and resourcefulness, finding effective solutions together with your colleagues and store leadership that align with the store's goals and guests' needs.

Always balancing creativity and efficiency, while following company policies and procedures.


KEY RESPONSIBILITIES:

• Ensure compliance with company policies and procedures.
• Demonstrate sales leadership by playing an active role on the sales floor through customerengagement with top clients, ensuring the highest level of customer service is provided.
• Enforcing exceptional customer service, maximizing and expanding customers' portfolioutilizing your ability to multitask projects in a dynamic, fastpaced work environment
• Ensure Clients followup by the Sales Team, with customized proposals specifically tailoredfor their needs
• Achieve and exceed personal sales and productivity goals agreed upon with the District

Manager

• Always representing the brand's standards for a highlevel customer experience
• Be a mentor for your team, inspiring and leading them through product knowledge and brandawareness
• Proactively follow current competitors and fashion trends
• Attract, recruit and retain a high performing team in an inspiring work environment
• Promote brand awareness, establish store presence and capture competitive market share through community outreach and company sponsored events

Operations:

• Oversee the processing of daily incoming and outbound merchandise requests and shipments

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