Associate Engagement Manager - Houston, United States - Quest Global

Quest Global

Verified Company

Houston, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

CANDIDATE BRIEFING DOCUMENT

Associate Engagement Manager - Energy, Exxon Mobil

About Quest Global
We are Quest Global. We are in the business of engineering, but what we are really building is a brighter future. It is not just, what we do, but why we do it that makes us different.

We believe engineering has the unique opportunity to solve the problems of today that stand in the way of tomorrow.

For 25 years, we have strived to be the most trusted partner for the world's hardest engineering problems.

As a global organization headquartered in Singapore, we live and work in 17 countries, with 56 global delivery centers, driven by 17,000+ extraordinary employees who make the impossible possible every day.

Quest Global brings deep industry knowledge and digital expertise to deliver endtoend global product engineering services. We bring together technologies and industries alongside the contributions of diverse individuals and their areas of expertise to solve problems better, and faster. This multidimensional approach enables us to solve the most important and largescale challenges across the Aerospace & Defense, Automotive, Energy, Hi-Tech, Healthcare, Medical Devices, Rail and Semiconductor industries.

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Position Overview

Position Title:
Associate Engagement Manager - Energy

Location:
Houston

Scope
USA is a key strategic geography in Quest's regional portfolio, with significant growth potential.

The Associate Engagement Manager will be part of the Energy vertical and work closely with the leadership team to bring a focused approach toward addressing customers' needs and strategies.

You will help Quest Global build and grow client relationships and also act as a strategic partner to your team, you will assess and provide ground intelligence on client needs and relationships.

The individual must be familiar with the geography, language & key customers in the product engineering space, how it conducts business, its culture, and engagement style. We are looking for someone who can identify customer pain points, demonstrate ability in creating longterm customer solutions and bring longterm trusted relationships, maturity, scalability, and sustainability.
An individual with strong solutions sales, customer relationship development, general management, and P&L management experience in an organization of repute will be successful in this role.

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Key Responsibilities

Own Quest's revenue & profit targets for your account in the Energy industry
As a part of the team, you will be responsible for the activities in the sales cycle from qualifying an opportunity to negotiating the contract and signing the deal.
Support large business deal campaigns. This includes the entire cycle from need identification, customer contact, proposal development, negotiation of pricing, and contract agreements.
Participate in branding at industry events and other networking vehicles, and attend trade shows, conferences, and industry associations and present white papers as required.
Participation in Account Strategy for development/implementation of the overall accountlevel strategic plan.
Develop and Support Accountbased marketing, initiatives along with the marketing team.
Understand Quest's value proposition and differentiators. Collaborate with leadership to enhance these from the perspective of current and future clients.
Flexibility and leadership to take on other duties as assigned
Relationships. Leverage existing customer relationships with account's engineering influencers and decisionmakers at both executive and midlevel manager levels. Develop and expand relationships with senior and midlevel customers.
Account Analysis, Plans, and Implementation. Develop and implement indepth analysis and strategic account planning (Strap) for the account to identify key focus areas for growth including account headcount, competitive analysis, customer needs per engineering service area, SWOT, Quest relationship summary, and Quest capability gaps. Make key business decisions on what services/solutions to pursue and invest in.
Unsolicited Campaigns. Identify and lead unsolicited, strategic campaigns to grow the account. Leverage Quest relationships, influence customer decisionmakers, monitor milestones, track action item progress and lead the campaign proposal effort.
Solicited Proposals. Lead and manage all solicited proposal responses for all new business services or customers. Develop plans and proposals to realize the revenue target from the account, quarter on quarter.
Expand to New Locations/ Divisions. Develop and implement plans to enter new geographies or divisions of accounts as per the strategic account plan.
Customer Communications. Hold quarterly customer reviews, lead/author Account Branding Newsletters, and other communications per Quest process.
Cross Sell and Up Sell. Leverage Quest best practices and from other accounts, to develop and operation