Office Manager - San Diego, United States - Synergy Orthopedic Specialists Inc

Synergy Orthopedic Specialists Inc

Verified Company

San Diego, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

The medical office manager is responsible for the financial performance of the revenue cycle

Supervision of patient scheduling, registration, financial counseling, medical records, billing and collection, data entry and processing, and cash posting
Coordination of the day to day operations of the practice
Promoting excellent customer service by all levels of the staff
Develops, implements, and maintains office policies and procedures
Interviews, hires, and trains a productive medical office team and conducts performance reviews
Maintains and manages all filing and organizational systems for the practice
Ensures patient satisfaction, including troubleshooting when there is a complaint and developing process improvements to prevent recurrences.
Ensures regulatory compliance with HIPAA, OSHA, labor laws, and other federal, state, and local regulations.
Coordinates staff meetings for administrative and clinical staff
Coordinates logistics for internal and external meetings and conferences
Ensures staffing is appropriate for day to day operations
Assists in special projects
Assists in recruiting clinicians

Education Requirements

Knowledge of business and accounting processes usually obtained from a Bachelor's degree in Business Administration, Accounting, or Health Care Administration.

Experience

Minimum of 3 to 7 years in a medical office setting.
Two to three years in a supervisory or management position.

Knowledge, Skills, and Abilities

Knowledge and experience in all aspects of billing.
Knowledge of regulations related to Medicare, Medicaid, and commercial insurance.
Human resources experience in hiring, supervision, and performance reviews
Knowledge of HIPAA and labor law
Strong customer service skills
Skill in writing policies and procedures
Skill in using healthcare software and computer systems
Knowledge of maintaining supplies and equipment for the medical setting.
Multitasking skills
Problemsolving skills
Knowledge of continuous process improvement concepts and practices
Ability to communicate professionally with clinicians, nurses, allied health staff, administrative staff, frontline staff, contractors, governmental agencies, insurance payers, patients, family members of patients, suppliers, and the general public, of all age levels from child to senior citizen.