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    Technician, Tech Operations Center - Chicago, United States - Audacy, Inc.

    Audacy, Inc.
    Audacy, Inc. Chicago, United States

    2 weeks ago

    Default job background
    Description
    Overview

    Audacy's Network Operations Center has developed an in-house training program for future Broadcast Engineers


    Here's how the program works:

    • Spend 1 to 2 years performing the duties of a NOC Engineer at one of our NOC locations - Chicago, Denver, Philadelphia
    • You will learn the ins and outs of our technology environment across all of our local markets with on the job real-world training.
    • Once you've successfully completed the program and there is an open opportunity within the company, you will have the ability to apply for the role with Audacy engineering experience and skills built-in to your work history.
    • The open roles post-NOC training will likely require relocation to markets outside of Chicago, Denver, and Philadelphia.
    At Audacy, our farm team is generally a role that is to provide experience and training for young engineers, with an agreement that any successful engineers can move on to a higher level at a given point, usually in an association with a full-time engineer role


    Please note:
    To advance into a full-time engineer role, the candidate must still apply and interview for the position.

    Are you an individual that is interested in all things technology, and constantly looking at how tech can make life more efficient and stable? Intrigued by not only making technologies work, but learning how and why they work? Do you want to be on the forefront of an ever-evolving landscape, solving problems on a daily basis while helping deliver our product to the consumer in real-time?

    What we do:

    Known for our outstanding voices across the U.S., Audacy is the premier provider of local, spoken word, and premium audio content.

    For technical talent, we have created a team that leverages new toolsets, develops collaboratively with business stakeholders, and is pushing the boundaries of audio every day.

    You listen to Audacy content all of the may not know how much more incredible audio content we offer including:
    podcasts, news & sports talk radio, and amazing music stations. As a leader in all-things-audio, Audacy is transforming the listening experience through innovation and interactivity-and you may be just the person to join our team to help us do this

    Must be willing to work one of the following two shifts:
    3pm-11pm CST Monday-Friday

    OR

    9pm-5am CST Friday-Wednesday

    Responsibilities



    What You'll Do:

    • Save the day.
    • Keep a birds-eye, over watching view of the entire company's technical operations.
    • Provide direct technical support with local market engineers and board ops when necessary.
    • Monitor automated and end user incidents, troubleshoot, and resolve problems remotely.
    • Create reports on up-time, equipment failures, backup transmission site utilization, and other key metrics.
    • Monitor the operation of broadcast radio stations and streaming equipment.
    • Proactively monitor the on-air automation systems and the critical elements of Audacy's technical infrastructure.
    • Actively seek out issues with a constant eye on each individual market and their technical systems - learning the patterns and identifying potential problems before they impact the consumer product.
    • Assist in the development and organization of NOC programs as they are being developed and built.
    • Communicate with local market engineers on a regular basis, assuring they are attuned to the NOC procedures and actions taken in their respective markets.
    • Work directly with our Audio Streaming department, monitoring streams and providing triage support on our streaming audio delivery.
    • Make an impact.
    Qualifications


    More About You:

    Required & Preferred:

    Required:

    • Passion for knowledge and the drive for personal development.
    • Availability to work various hours / days, including weekends and holidays.
    • The ability to learn on the fly, and retain information like a sponge.
    • Strong time management skills, including the ability to multi-task in a multiple project environment.
    • Excellent verbal and written communication skills.
    • Strong PC skills including proficiency with the Google Docs Suite

    What you might have:

    • Two to Four years of college or technical school and/or training; or equivalent combination of education and experience.
    • Passion for technology and how things work.
    • Self driven "figure-it-out" attitude.
    • IT & Network knowledge and experience.
    Nice-to-Haves


    • Experience with digital audio and audio streaming.
    • Broadcast experience, technical and/or operational.
    • Wide Orbit Automation experience.
    • Broadcast Facilities knowledge and maintenance experience preferred
    • IT & Network knowledge and experience.
    About Us

    Audacy, Inc

    (NYSE:

    AUD;


    OTC:
    AUDA) is a leading multi-platform audio content and entertainment company with the country's best collection of local music, news and sports brands, a premium podcast creator, major event producer, and digital innovator. Audacy engages 200 million consumers each month, bringing people together around content that matters to them. Learn more at , Facebook (Audacy Corp), X (@AudacyCorp), LinkedIn (@Audacy-Inc), Instagram (@lifeataudacy) and Threads (@Audacy_Corp).


    EEO
    Audacy is an Equal Opportunity and Affirmative Action Employer.

    Audacy affords equal employment opportunity to qualified individuals regardless of their race, color, religion or religious creed, sex/ gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender identity, gender expression, national origin, ancestry, age (over 40), physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or other classification protected by applicable federal, state, or local law, and to comply with all applicable laws and regulations.

    Consistent with our commitment to equal employment opportunity, we provide reasonable accommodations to qualified individuals with disabilities who need assistance in applying electronically for a position with Audacy, unless doing so would impose an undue hardship.

    To request a reasonable accommodation for this purpose, please call Please note that this phone number is to be used solely to request an accommodation with respect to the online application process.

    Calls for any other reason will not be returned. Reasonable accommodation requests are considered on a case-by-case basis.

    Responsibilities

    What You'll Do:

    • Save the day.
    • Keep a birdseye, over watching view of the entire company's technical operations.
    • Provide direct technical support with local market engineers and board ops when necessary.
    • Monitor automated and end user incidents, troubleshoot, and resolve problems remotely.
    • Create reports on uptime, equipment failures, backup transmission site utilization, and other key metrics.
    • Monitor the operation of broadcast radio stations and streaming equipment.
    • Proactively monitor the onair automation systems and the critical elements of Audacy's technical infrastructure.
    • Actively seek out issues with a constant eye on each individual market and their technical systems learning the patterns and identifying potential problems before they impact the consumer product.
    • Assist in the development and organization of NOC programs as they are being developed and built.
    • Communicate with local market engineers on a regular basis, assuring they are attuned to the NOC procedures and actions taken in their respective markets.
    • Work directly with our Audio Streaming department, monitoring streams and providing triage support on our streaming audio delivery.
    • Make an impact.
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