Clinical Concierge - Allen

Only for registered members Allen, United States

1 month ago

Full time

Job summary

The Clinical Concierge is responsible for guiding consumers and their secondary guests through the entire urgent care visit to enhance the consumer experience by maximizing throughput and delivering clinical excellence.

Responsibilities include assisting the provider with care and treatment, laboratory testing and other duties such as patient registration collection of payments rooming patient discharge maintaining competency performing in all assigned positions on a rotating basis demonstrating discretion good judgment diplomacy decision-making customer service attitude measuring documenting vitals communicating resulting data to the consumer and provider administering documents oral intramuscular medication using appropriate medication verification workflow assisting procedures including maintaining sterile field laceration repair ID application ortho-goods assists with ortho-glass application behaving professionally empathetically building trust comfort understanding relationships with consumers secondary guest(s) in-line patient experience standards welcoming center eye contact smile greeting personal introduction inquiring purpose nature visit recognizing notifying immediately emergent patients performing BLS oxygen administration assisting emergency care scheduling primary referrals consumers maintains office medical medications par levels established policies procedures performs quality checks facility per policies procedures other duties assigned

Benefits 401k PTO medical dental Paid Parental Leave flex spending tuition reimbursement student Loan forgiveness several benefits delivery high-quality patient care nursing education research innovations practice strong Unit Based Council UBC supportive team environment outstanding growth opportunities learn more culture benefits recent awards Texas Health requires resume submitted employment opportunities wholly owned entities Equal Opportunity Employer discriminate employees applicant employment race color sex age national origin religion sexual orientation gender identity status veteran disability protected class questions posting contact

Job description

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