- High School Diploma or equivalent.
- 1 year of Healthcare experience in a physician office or hospital setting.
- Strong customer service skills.
- Understanding of the revenue cycle and all appropriate financial resources for patients.
- Knowledge of JCAHO, Patient Rights and Responsibilities, HIPAA, HMOs, PPOs, Commercial Payers and all tasks performed in the various Patient Access Service areas.
- Detail oriented.
- Professional and clear communication.
- Working knowledge of computer skills.
- Basic understanding of insurance benefits especially in-network versus out of network and co-insurance versus co-pay.
- Basic ability to balance cash reports.
- Basic understanding of legal paperwork.
- Basic typing/keyboarding.
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patient access specialist - , TX, United States - Cook Children's Healthcare
Description
Location:
Medical Center - Fort Worth
Department:
Admitting/Registration
Shift:
Second Shift (United States of America)
Standard Weekly Hours:
40
Summary:
The Patient Access Specialist I provide access to services provided at the hospital and/or clinic and is primarily responsible for facilitating the patient registration flow and establishing positive relationships with patients/families and completing, presenting and thoroughly explaining legal, ethical and compliance related documents to the patient.
Education & Experience:
About Us:
Cook Children's Medical Center is the cornerstone of Cook Children's, and offers advanced technologies, research and treatments, surgery, rehabilitation and ancillary services all designed to meet children's needs.