Customer Service Representative - Alhambra, United States - Leadstack Inc

Leadstack Inc

Verified Company

Alhambra, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Job Details:

LeadStack Inc. is an award-winning, one of the nation's fastest-growing, certified minority-owned (MBE) staffing services provider of contingent workforce.

As a recognized industry leader in contingent workforce solutions and Certified as a Great Place to Work, we're proud to partner with some of the most admired Fortune 500 brands in the world.

Job Title:
Sr. Customer Service Representative

Location:
Alhambra, CA

Duration: 3 Months Highly possibility for extension.

PR:
$19/hr to $21.99/hr

Description:

Serves as primary point of contact for access to USC academic medical centers and USC Health Sciences Campus.

Answers, screens and directs incoming and outgoing telephone calls, electronic messages and other web-based communications using a call management system.

Responds to basic inquires and refers other inquires to appropriate medical personnel.

The Patient Access Liaison II will also be responsible to schedule and confirm initial and follow-up medical appointments, registers patients, including verifying insurance coverage to advise patient of any estimated financial responsibility.

The Patient Access Liaison II will also perform data entry, ensure data integrity, and reconcile as needed.

Preferred:

Vocational certificates in healthcare preferred:
appoint scheduling, registration, insurance verification, medical assistant.
Associate or bachelor's degree in healthcare, business or operations field strongly preferred.

Must Haves:

High School Diploma
Minimum two (2) years of experience working in a CALL CENTER, customer service, and Healthcare department/ environment.
Demonstrated interpersonal skills.
Ability to multitask.
Excellent verbal and written communication skills.

Job Type:
Contract

Pay:
$ $21.99 per hour

Shift: