Loan Support Specialist - Salem, OR
3 hours ago
Job description
Pioneer Trust Bank is looking for a talented Loan Support Specialist to add to our team. In this position you will play a crucial administrative role in supporting the loan department. This role requires a highly detail-oriented individual to ensure accuracy, consistency, and quality in all aspects of the role.
Come hone your skills and add value to a high performing team who cares deeply about our community and people. We have a fun work environment where you will be appreciated, supported, empowered, and cared for. Given our clientele and business model, we are dependent on our staff working in-office. This is not a remote position.
This position, as with all positions at Pioneer Trust Bank, does not have sales goals or quotas.
Job Type: Full Time/Non-Exempt
Hours: Mon-Fri 8:00 am – 5:00 pm
Salary: $ $25 per hour (DOE)
What You'll Do
- Loan Processing Support
- Assist in the preparation, review and processing of loan documentation
- Ensure all loan files are complete and comply with internal policies and regulatory guidelines
- Work with loan officers and customers to gather documentation
- Customer Service
- Act as a point of contact for borrowers, answering questions and providing status updates
- Address customer concerns and troubleshoot issues related to loan fulfillment or servicing
- Documentation and Data Entry
- Accurately input loan information into the bank's loan system
- Review data after input to ensure quality and accuracy
- Maintain organized and up-to-date electronic and physical loan files
- Ensure proper execution and recording of loan documents
- Compliance and Quality Control
- Verify loan documentation for accuracy and adherence to guidance
- Assist in internal and external audits by providing necessary documentation and reports
- Administrative Support
- Prepare routine reports for management regarding loan pipeline status
- Coordinate with internal departments to resolve loan-related issues
- Order appraisals and property inspections to support the loan fulfillment process
- Prepare and process necessary documents for paid loans
- Assist with general maintenance of loans after booking including monitoring insurance
Why You'll be Successful
- High school diploma or equivalent required; associate or bachelor's degree in finance, business, or related field preferred
- Strong attention to detail and organizational skills
- Proficiency in Microsoft Office Suite
- Knowledge of banking regulations and loan documentation standards is a plus.
Why You'll Love Pioneer Trust Bank
We are committed to work life balance and are proud to offer a competitive salary and benefits package that includes:
- Medical (85% of employee coverage paid by company)
- Dental (85% of employee coverage paid by company)
- Vision Insurance (85% of employee coverage paid by company)
- 401(k)
- Life and Long-Term Disability Insurance (100% company paid)
- Generous Profit Sharing
- Health & Dependent Care Reimbursement Accounts
- Employee Assistance (100% company paid)
- Vacation & Sick Leave
- Up to 11 Paid Holidays
- Tuition Reimbursement
- Banking Privileges
- Ongoing professional development
Pioneer Trust Bank, N.A. is an EEO employer and is dedicated to an organizational culture of inclusivity. For more information about us, please visit
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