Customer Service Outreach Tech - Windber, United States - Chan Soon-Shiong Medical Center at Windber

Description

This position is responsible for performing a wide variety of Laboratory Customer Service tasks. This person is the liaison for all patients, clients, skilled nursing facilities and personal care homes and physicians. Acts as a clerk for the laboratory and effectively performs specimen collection procedures. Provides prompt resolution of questions and issues. In addition performs order verification and correction. Organizes and attends Multiphasic Screening and any other offsite screens. Performs client billing. Phlebotomy duties required. Acts as the Community Outreach for the Laboratory. One year certification from college or technical school in a phlebotomy related discipline Medical Terminology required. Public speaking skills required, ability to complete follow up reports and letters. Must have excellent interpersonal skills, phone skills and be proficient with computers to include the MS office suite. Three years' related experience and/or training preferred.

CSSMCW has been providing patient-centered care for the community since 1906.

That's more than 115 years of experienced and compassionate staff serving our patients with the highest level of quality care and customer service.

A great place to work, our growing community hospital features state-of-the-art technology, consistently receives excellent safety and quality scores, and promotes a strong team environment.

Chan Soon-Shiong Medical Center at Windber

Attn:
Human Resources

600 Somerset Avenue
Windber, PA 15963


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