Lead Information Technology Specialist - Montgomery County, MD, United States - US National Institutes of Health

US National Institutes of Health
US National Institutes of Health
Verified Company
Montgomery County, MD, United States

2 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Duties:


  • Perform technical analysis to diagnose and resolve IT configuration or integration issues and identify problematic trends and patterns
  • Develop customer support policies, procedures, and standards for use in providing customer support.
  • Lead a team in IT systems development projects from design to support including plan and schedule development, estimating resource requirements, defining milestones and deliverables, and defining postimplementation support requirements.
  • Evaluate specifications and features of new products, performing product comparisons, feasibility and cost benefit analyses, and performance and compatibility testing.
  • Make recommendations for future implementation of IT products and services to management.

Requirements:


Conditions of Employment:


  • U.S. Citizenship requirement or proof of being a U.S. National must be met by closing date.
  • Applicants must meet all qualification requirements by the closing date of this announcement.
  • Males born after December 31, 1959 must be registered with the Selective Service.

Qualifications:


  • In order to qualify for the IT Specialist, GS position, you must have IT related experience demonstrated by paid or unpaid experience obtained in either the private or public sector, and/or completion of specific, intensive training that demonstrates that you possess each of the following four competencies:



  • Attention to Detail

  • Is thorough when performing work and conscientious about attending to detail;

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Customer Service
  • Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services;

-
Oral Communication
  • Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
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Problem Solving - identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.


AND


You must demonstrate in your resume that you have at least one (1) year of qualifying specialized experience equivalent to at least the GS-13 level in the Federal service obtained in either the private or public sector, typically gained in the IT field or through performing IT related tasks such as
:performing technical analysis to diagnose and resolve IT configuration, integration and security issues; leading IT systems development projects through the entire project lifecycle to include: developing project schedule, estimating resource requirements, defining milestones and deliverables, and defining post-implementation support requirements; recommending IT policy and procedural updates to ensure compliance and risk mitigation; conducting feasibility, performance and compatibility testing and cost benefit analyses of new IT products and services; AND making recommendations for future implementation of IT products and services to management.


You will receive credit for all experience material to the position, including experience gained in religious, civic, welfare, service, and organizational activities, regardless of whether you received pay.


  • Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position

Education:

This job does not have an education qualification requirement.


Additional information:


  • A oneyear probationary period may be required upon selection/placement.
  • At the supervisor's discretion, this position may offer work schedule flexibilities: telework (work from home on a regular basis or ad hoc basis but reports to the office at least once a week/two days a pay period).
  • The National Institutes of Health participates in the USCIS Electronic Employment Eligibility Verification Program (E-Verify). E-Verify helps employers determine employment eligibility of new hires and the validity of their Social Security numbers.
  • The NIH maintains a tobacco free work environment and campus.
  • Must be able to perform the essential duties of the position, with or without reasonable accommodation.
  • Visit our Total Compensation page and this sample for a detailed look into the benefits, awards, leave, retirement, and other incentives employees may receive as part of a rewarding work environment.
  • Benefits
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