Spa Receptionist - Montgomery, United States - Bluejack National

Bluejack National

Verified Company

Montgomery, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

SUMMARY:

This position is responsible for ensuring high service levels at the reception desk and spa retail area for members and guests of Bluejack National.

Perks:
Employee Meal, Golf Privileges, Opportunity for Growth

ESSENTIAL FUNCTION(S):
The essential functions include, but are not limited to the following:

Provide all members and guests with a warm welcome at check-in and fond farewell at check-out.
Facilitate spa reservation bookings both in person and on the phone.
Be knowledgeable of all functions of The Sanctuary.
Provide assistance for members and guests purchasing retail. Be knowledgeable on brands and products.
Handle all billing at checkout.
Assist members and guests with café orders.
Maintain cleanliness throughout the day.
Participate in retail inventory throughout the year.
Provide solutions for member and guest feedback.
Personalize spa visits for members and guests.
Assist with product inventory as needed.
Interact with members and guests in a professional, efficient and courteous manner.
Be a pleasant team player with fellow coworkers and leadership.
Adhere to the highest levels of hygiene and appearance. Uniform must be clean and pressed. Cigarette smoking/vaping is not permitted during shift due to the close proximity of members and guests. Hair, nails, breath and clothes must be always free of smoke smell.
Maintain professional conversation with members and guests at all times.
Maintain knowledge of spa treatments, pricing and protocols.
Promote and sell retail products.
Attend spa and company trainings and meetings as needed.
Communicate member and guest feedback to Director of Wellness as necessary.
Report any maintenance issues as needed to Director of Wellness.

MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)

MUST SHOW ADAPTABILITY IN A BUSY ENVIRONMENT.
MUST BE ABLE TO MULTI-TASK.

APPROXIMATE SCHEDULE AND HOURS:

Must be able to work weekend days and Holidays.
Shifts and hours may vary based on business demands.

PHYSICAL JOB REQUIREMENTS:

This position requires an above average amount of physical labor such as bending, stooping, walking, reaching, standing and carrying items of moderate weight.
Must follow all aspects of onthejob safety.

ACKNOWLEDGMENT:

The above job description is not intended to be an all-inclusive list of duties and standards of the position.

Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor