- Operate various equipment for high speed scanning, mail out, and metering of mail.
- Prepare and mail envelopes with correct passport and corresponding supporting documents.
- Box and archive files for storage purposes.
- Interface with passport applicants at Agency/Center Information and Will-Call counters: o At the Information Station, ensure appointment is scheduled;
- Prior to distributing to applicants, print and review passport books for accuracy and quality.
- Process refund/reimbursement requests.
- Generate a credit card payment from the applicant and distribute completed batches to the Cashier's Office. Verify all completed transactions and run designated reports.
- Assist with Acceptance Agent training: prepare training materials, conduct "meet-and- greets," set-up training sessions, conduct office tours, etc.
- Assist CSM in maintaining and cataloging electronic records of passport acceptance facilities.
- Contact applicants to request necessary documents.
- Resolve undeliverable mail items by contacting the customer and appropriately documenting all actions taken in a SharePoint application.
- Follow a number of specific procedures in completing several clerical steps performed in a prescribed or slightly varied sequence, such as coding and filing documents in an extensive alphabetical file, simple posting to individual accounts, opening mail, running mail through metering machines, and calculating and posting charges to departmental accounts
- HS diploma or GED
- Three years of general office experience
- Two years of experience utilizing a variety of office software, specifically Microsoft Office.
- Capable of performing tasks while maintaining a high level of accuracy
- Ability to work in one place and traverse the office on a continuing basis
- Must maintain constant awareness of all aspects of internal and external security
- Due to the nature of the government contract requirements and/or clearance requirements, US citizenship and an ability to obtain an MRPT clearance is required.
- A basic knowledge of the current TDIS computer system, ability to determine quality and correctness of prepared Passports and maintain issued applications in an orderly and traceable fashion.
- Paid Time Off (PTO)
- Paid Federal Holidays
- Health & Welfare Benefits
- Business Acumen
- Communication (Oral/Written)
- Detail-oriented
-
The Boeing Company New Orleans, United StatesJob Description · At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We're committed to fostering an environment ...
-
The Boeing Company New Orleans, United StatesJob Description · At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We're committed to fostering an environment f ...
-
Locum Physician
1 week ago
LocumJobsOnline New Orleans, United States Full timeLocumJobsOnline is working with Barton Associates to find a qualified Anesthesiology MD in Louisiana · About The Position · Louisiana is the site of your next locum tenens opportunity Our client is looking for a cardiac anesthesiologist to begin coverage in early April. Hours inc ...
-
Associate Director, AIS Gift Accounting
3 weeks ago
InsideHigherEd New Orleans, United States Administrative Jobs ,Associate Director, AIS Gift AccountingAdvancement - Campaigns and AdministrationLocation: New Orleans, LA · SummaryThe Associate Director, AIS, Gift Accounting is a professional level role responsible for planning and execution of accounting processes and projects delivered by t ...
-
Discovery Sales Representative
1 week ago
Travel + Leisure Co New Orleans, United States Full timeWe Put the World on Vacation · At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated ...
-
Associate Director, Health Promotion
3 weeks ago
InsideHigherEd New Orleans, United States Administrative Jobs ,Associate Director, Health PromotionStudent Health CenterLocation: New Orleans, LA · SummaryThe Associate Director of Health Promotion is responsible for the management of the development, implementation, and evaluation of comprehensive health promotion initiatives on a variety o ...
-
Food & Beverage Outlets Supervisor
4 weeks ago
Park Hyatt Aviara New Orleans, United States**Food & Beverage Outlets Supervisor** · Hyatt Regency Hyatt Regency New Orleans LA - New Orleans Bars/Restaurants/Outlets Entry Level Manager Full-time 14.00 Hourly US Dollar (USD) pay basis Req ID: NEW010268 Share Food & Beverage Outlets Supervisor via Email **Summary** · Joi ...
-
clinical assistant professor
2 days ago
LSU Health Sciences Center New Orleans, United StatesPosting Details · Posting Summary Rank\Title CLINICAL ASSISTANT PROFESSOR / ASSOCIATE PROFESSOR / PROFESSOR Position Number Location Code OPHTHALMOLOGY - Lions/LSU Eye Center Location-City New Orleans & Baton Rouge School/Division MEDICAL SCHOOL Department Ophthalmology Positio ...
-
Associate Attorney
2 days ago
Lobman Carnahan APC New Orleans, United StatesA New Orleans litigation law firm is seeking an associate attorney. The ideal candidate will have strong writing and research skills, be an excellent communicator and one who can produce timely, consistent work product under the highest standards. Insurance Defense experience a p ...
-
Associate Professor, Tenure Track, Microbiology
3 weeks ago
InsideHigherEd New Orleans, United States Faculty Jobs ,Associate Professor, Tenure Track, Microbiology · Location: · Tulane National Primate Research Center · Open Date: · Sep 16, 2022 · Description: · The Division of Microbiology, Tulane National Primate Research Center, Tulane University School of Medicine, Covington, LA invites ap ...
-
Library Associate
3 weeks ago
InsideHigherEd New Orleans, United States Administrative Jobs ,Library AssociateLaw LibraryLocation: New Orleans, LA · SummaryThe Library Associate divides their time and duties between the Access Services and Acquisitions teams in the Law Library. In Access Services, this position trains student employees on processing-related tasks, assist ...
-
Store Cleaning Associate
3 days ago
TJX Companies, Inc. New Orleans, United StatesAll 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands is always changing, but our mission to provide the surprises that make the everyday a little more fun is unwavering. Just like working here. Everyone encourages ...
-
In House Sales Manager
1 week ago
Travel + Leisure Co. New Orleans, United States Full timeWe Put the World on Vacation · At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Re ...
-
New CNAs
1 week ago
Ascension New Orleans, United States Full time, Part timeAscension has provided thousands of associates and caregivers a rewarding career in healthcare since 1902. We strive to expand access to high-quality, low-cost, person-centered care and services for all. At DePaul Community Health Center Gentilly, caregivers can find both a jumps ...
-
Registered Nurse
2 weeks ago
NCG Associates New Orleans, Louisiana, United States ContractNCG Associates is a reputable healthcare staffing agency dedicated to providing exceptional nursing professionals to healthcare facilities nationwide. We are currently seeking experienced and compassionate Registered Nurses (RNs) to join our team. · As a Registered Nurse at NCG A ...
-
Associate Director, AIS Gift Accounting
6 days ago
Tulane University New Orleans, United StatesSummary · The Associate Director, AIS, Gift Accounting is a professional level role responsible for planning and execution of accounting processes and projects delivered by the department in support of fundraising efforts at Tulane University. The position requires an in-depth un ...
-
In-House Marketing Coordinator
4 days ago
Wyndham Destinations New Orleans, United States Full timeWe Put the World on Vacation · At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated ...
-
Housekeeping Inspector
4 weeks ago
Wyndham Destinations New Orleans, United States Full timeWe Put the World on Vacation · At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated ...
-
Associate Professor or Professor
1 week ago
LSU Health Sciences Center New Orleans, United StatesPosting Details · Posting Summary Rank\Title Associate Professor or Professor Position Number Location Code MEDICAL SCHOOL - ADMINISTRATIO - Clinical Ed. Bldg/Medical School Location-City New Orleans School/Division MEDICAL SCHOOL Department Med-Pulmonary/Critical Care Me Posit ...
-
InsideHigherEd New Orleans, United States Faculty Jobs ,Associate or Full Professor in Strategy/Entrepreneurship/Innovation · Location: · New Orleans · Open Date: · Dec 18, 2023 · Description: · The A.B. Freeman School of Business at Tulane University is seeking applicants for a tenure system faculty position (Associate Professor or ...
Passport Support Associate II - New Orleans, United States - CGI Group Inc.
Description
Position Description:
CGI Federal is looking for experienced Support Associates to support the New Orleans Passport Agency.
The ideal candidates should possess excellent communication skills, have experience in working with customers in a front facing capacity, and have the ability to work as a team in a fast-paced environment.
Due to the nature of the government contract requirements and/or clearance requirements, US Citizenship is required. The selected candidate must be able to frequently lift and carry up to 45lbs. This position may require long hours of standing.As a result, the selected candidate will be expected to be able to stand and walk around the worksite for the entirety of their shift.
Your future duties and responsibilities:
o Ensure the application and documents comply with Passport requirements, photograph meets Passport standards, and customer is provided fee information.
Per the guidance of DOS Passport Specialists, generate correspondence to resolve application discrepancies, including: Return to Sender (RTS), Rewrites and Re-issues, and re-batch into the system.
Required qualifications to be successful in this role:
DESIRED QUALIFICATIONS
CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role.
skill set level; experience and training; and licensure and certifications. Compensation decisions are dependent on the facts and circumstances of each case.
At CGI Federal we call our professionals "members" to reinforce that all who join our team are owners and empowered to participate in the challenges and rewards that come from building a world-class company
CGI Federal's benefits include:
Eligibility to participate in an attractive Share Purchase Plan (SPP) in which the company matches dollar-for-dollar contributions made by eligible employees, up to a maximum, for their job category.
Additional benefits determined by your Service Contract Act:
#PassportUS
Skills:
What you can expect from us:
Together, as owners, let's turn meaningful insights into action.
Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because...
You are invited to be an owner from day 1 as we work together to bring our Dream to life.
Your work creates value.
You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You'll shape your career by joining a company built to grow and last.You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
Come join our team-one of the largest IT and business consulting services firms in the world.
Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics.
Employment Compliance mailbox at You will need to reference the Position ID of the position in which you are interested.
Your message will be routed to the appropriate recruiter who will assist you.Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job.
Emails for any other reason or those that do not include a Position ID will not be returned.
We make it easy to translate military experience and skills Click here to be directed to our site that is dedicated to veterans and transitioning service members.
CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.
CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI's legal duty to furnish information.
