Deputy Revenue Commissioner for Taxes and Fees - Philadelphia, United States - City of Philadelphia

Mark Lane

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Mark Lane

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Company Description
A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career.

From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here.

With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact.

As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else.

We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel.

If you're interested in working with a passionate team of people who care about the future of Philadelphia, start here.


_ What we offer_
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Impact:


  • The work you do here matters to millions.

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Growth

  • Philadelphia is growing, why not grow with it?
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Diversity & Inclusion
  • Find a career in a place where everyone belongs.

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Benefits

  • We care about your wellbeing.

_ Agency Description_


The mission of the Department of Revenue is to collect tax and non-tax revenue due to the City and tax revenue due to the School District of Philadelphia while providing service to customers that is fair and efficient and ensuring that the City provides services that the residents can see, touch, and feel.

The Department's collections enable the Administration to invest in the Mayor's strategic priorities, including housing, education, and making Philadelphia the safest, cleanest, and greenest big city in the nation with economic opportunity for everyone.


The Department of Revenue is seeking an executive level Deputy Revenue Commissioner for Taxes and Fees to lead a comprehensive tax collection and compliance program tax billing, accounting and customer service program.

The Department of Revenue is seeking an executive level Deputy Revenue Commissioner for Taxes and Fees to lead a comprehensive tax collection and compliance program.


Job Description Position Summary**:


The Deputy Revenue Commissioner for Tax and Fees is responsible for leading a team of directors engaged in managing all aspects of tax compliance, tax billing, accounting, taxpayer services, and payment processing.

The position serves as a strategic partner to legal services, finance and budget, policy and revenue collection stakeholders.


Essential Functions:


The Deputy Revenue Commissioner for Tax and Fees is responsible for leading a team of directors engaged in managing all aspects of tax compliance, tax billing, accounting, taxpayer services, and payment processing.

The position serves as a strategic partner to legal services, finance and budget, policy and revenue collection stakeholders.


Responsibilities and Essential Functions:

Provides leadership through divisional directors, to approximately 250 employees in the following functional areas:

Tax Compliance - This division stimulates and retains voluntary compliance by assessing unreported tax.

The Division consists of 6 units:
Tax Audit, Tax Discovery, Investigations, Tax Benefit Review, Return Mail, and Analysis. The Audit and Discovery Units identify and assess under-reported liabilities and unregistered business and individual tax accounts. The Investigations Unit conducts field inspections in support of tax compliance. The Tax Benefit Review Unit verifies eligibility for tax benefit programs and gathers information in support of Audits. The Analysis Unit provides reporting, analysis, and analytics solutions. The Return Mail Unit ensures account addresses are updated timely for effective collection. This division has a staff of 60+ employees.


Taxpayer Services - This division provides customer assistance to taxpayers in-person, electronically, and on the phone at three locations including two satellite offices. The division explains tax regulations and answers billing questions, handles new account registrations, arranges payment agreements, supports the inter-agency Sheriff Sale process, and makes billing adjustments. There are 100+ employees in this division.


Accounting - This division consists of Accounting, Payment and Refund Processing, and Financial Reporting functions. The division administers billing and collections for more than 20 types of taxes and fees. Billing initiatives include mailing 350,000 Real Estate Tax bills annually, 70,000 Commercial Trash bills bi-annually, and nightly delinquent billing. The division also manages all e-Billing and e-Payment functionality, processes business tax returns and prepares various financial reports of the City's revenue collections and account receivable write-offs. Combined, this division has a staff of 95+.

The Deputy Revenue Commissioner for Taxes and Fees performs the following essential functions:

  • Serve as a key member of the executive team.
  • Sets strategic operational goals that align with the D

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