Budtender - Astoria, United States - Terp Bros

Description

Full Job Description:


Position Summary
Terp Bros. NYS Licensed Cannabis Dispensary is Hiring

Come Join the Team We are seeking enthusiastic and knowledgeable Budtenders.

If you thrive on providing exceptional customer service, possess a keen understanding of cannabis products and NY brands, and can work with precision and urgency, we want to hear from you.

Prior cannabis industry experience is preferred, but a willingness to learn is essential. Confidence, dedication and integrity are key when considering applicants. Excellent conversational skills and previous customer service is ideal.

Budtenders play a critical role in ensuring our customers have a positive and educational experience while selecting cannabis products that best suit their needs.

If you have a passion for cannabis, exceptional customer service skills, and a desire to work in a dynamic and growing industry, we encourage you to apply.

Sound like you? Submit your resume for consideration, only those selected for an interview will be contacted.


Main Duties/Responsibilities

• Provide excellent customer service before, during and after the sales experience
• Develop and maintain knowledge of all cultivars and products in store inventory
• Follow all Terp Bros. Operational Rules, NYS Regulations, Policies, and Procedures
• Ensure satisfaction of all customers in the retail experience, focusing on increasing customer loyalty
• Provide excellent customer service by assisting customers with product selection, answering any questions they may have, and ensuring a positive shopping experience.
• Educating customers on different cannabis products, including the effects, usage, and potential benefits.
• Ability to operate a POS, while handling cash transactions and maintaining an accurate cash drawer.
• Adhering to state regulations and ensuring compliance with all laws related to the sale of cannabis products.
• Maintaining a clean and organized store environment.
• Keeping up to date with industry trends and product knowledge.
• Attend ongoing product knowledge training sessions
• Demonstrating professionalism and knowledge in all interactions with customers.
• Maintaining confidentiality and following all security protocols to ensure a safe environment for employees and customers.
• Meet & exceed personal sales volume and KPI goals
• Must be able to accommodate flexible scheduling expectations including weekend, evening, and holiday schedules
• Drive repeat business through strong local networking and customer data capture, customer confidence inspiration, and building of customer loyalty
• Assist in building a great company and business that disrupts the traditional retail model and embrace change

About You

• Minimum 21+ years of age
• Knowledge of Cannabis
• Dutchie POS experience a plus
• Prior retail or customer service experience
• Proven expertise and experience to accurately manage a register
• Exceptional customer service skills
• Strong attention to detail and ability to solve and resolve problems in a calm, professional, and courteous manner
• Intermediatelevel math skills