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    Licensed Team Lead - Columbus, United States - EssilorLuxottica

    EssilorLuxottica
    EssilorLuxottica Columbus, United States

    3 weeks ago

    EssilorLuxottica background
    Description

    Licensed Team Lead

    Date: May 10, 2024

    Brand: LensCrafters

    Location:

    Columbus, OH, US, 43240

    Requisition ID: 841829

    Store # : LensCrafters

    Position: Full-Time

    Total Rewards: Benefits/Incentive Information )

    At LensCrafters, we're passionate about bringing people better sight. And it takes thousands of people from all backgrounds to do this.

    By joining our team, you'll learn about the optical industry while developing the customer service and sales techniques needed to grow in your career.

    LensCrafters is the largest optical retailer in North America with 1,000+ stores and as part of an eyewear industry leader, Luxottica, our higher standard of quality has made LensCrafters a leader in vision care for over 35 years.

    GENERAL FUNCTION

    The Licensed Team Lead creates exceptional value in the lives of customers & patients by delivering exceptional customer service. Ensures customers & patients are always delighted. Assists in the achievement of store success by managing key optical & lab processes (if applicable) & systems to exceptional results.

    MAJOR DUTIES AND RESPONSIBILITIES

    While working in Retail

    • Ensure the LensCrafters team provides unsurpassed Customer Service
    • Proactive & solution driven, accurate execution & product knowledge
    • Assists customers with selections, provides recommendations, assists sales associates
    • Serves as a responsible alternate store key holder

    Under current & valid state Opticianry license performs the following: provide expertise & product knowledge on lens choices based on the patient's vision needs & OD prescription, adjust and/or repair eyewear as needed, present & dispense eyewear, performs accurate digital measurements

    While working in Lab, if applicable

    • Custom fits glasses & precisely place prescription in lenses
    • Works with associates to strengthen their knowledge, skill, & certification for foundational product & store processes related to lens and lab technology
    • Ensures finished eyewear meets optical standards & customer requirements
    • Creates a safe working environment for all, demonstrates safe work practices
    • Responsible for basic operation, cleaning & ongoing maintenance of lab tools & systems

    BASIC QUALIFICATIONS

    • HS diploma/GED
    • Current & valid state Opticianry license
    • Strong optical & retail experience
    • Knowledge of current optical theory & merchandise
    • Strong communicator & listener
    • Strong inter-personal skills
    • Strong basic math skills
    • Sales skills
    • Problem solving ability
    • Familiarity with cash register, computers & calculators
    • Leadership & training experience
    • Edging & mounting experience
    • Basic optics knowledge & optical measurement experience

    PREFERRED QUALIFICATIONS

    • State licensure (if applicable) &/or ABO Certification in non-licensed states
    • LensCrafters Final Eyewear Inspector Certification
    • LensCrafters Quality, Fitting & Adjusting Program
    • Optical machinery/instruments experience
    • Customer service experience
    • AccuFit Digital Measurement System certification
    • Knowledge of current store merchandise & lens options

    Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

    Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the Luxottica Ethics Compliance Hotline at be sure to provide your name and contact information so that we may follow up in a timely manner) or email

    We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.

    Nearest Major Market: Columbus

    Job Segment: Retail Sales, Manager, Retail, Management

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