Apprentice, Service Technician - Houston, United States - Miner, LTD

Description

Job Description

The Company

Miner Ltd, an OnPoint Company, is an industry-leading service and equipment solutions provider with branch-based operations across the country. OnPoint Group is a fast-paced and ever-changing company and has been awarded the Best Managed Companies Award by Deloitte and WSJ for three years running, as well as having been named to the Inc. 5000 Fastest Growing Companies list for eight consecutive years We believe in challenging the status quo and finding a better way for our customers, which is how we have grown into the company we are today.

Miner drives down the cost of warehousing and materials management operations saving our customers revenue and time by understanding their business, finding efficiencies in their operation, providing faster systems repairs and delivering expertly executed scheduled maintenance. For more than 20 years, Miner has consistently delivered professional emergency maintenance service, equipment analysis and proactive preventative maintenance solutions to companies throughout North America. Miner solutions leave their customers more time to focus on their core business – not on the business of maintenance and materials management.

Benefits

At Miner we believe that OUR PEOPLE are what make us great and help us deliver exceptional customer service We offer industry leading Benefits to include:

• Competitive pay - Plus incentive opportunities
• Full benefits package that starts day one - Includes medical, dental, vision, 401K with match, company-paid life insurance and disability coverage.
• Uniform and boot allowance
• PTO and Paid Holidays
• Training and mentoring - Learn from our experts in the industry
• Advancement opportunities

Link to benefits overview: Benefits

The benefits listed are subject to change at any time. Please speak with an HR Representative for details. In the case of conflict between the information listed and the official plan documents, the plan documents will always govern.

Job Summary

The Service Professional, Apprentice will be responsible for assisting experienced Service Professionals in the servicing, installing, and repairing various industrial equipment. Successful Apprentices develop skills to become independent Service Professionals within a year or less.

*All responsibilities will be taught and supervised by Lead Service Professionals.

Key Job Responsibilities

• Perform routine preventative maintenance.
• Troubleshoot industrial equipment, mechanisms, mechanical systems and electrical circuits.
• Perform service, maintenance, repair and installation on: Commercial doors; Loading docks; and general warehouse equipment.
• Provide Information and recommend services to the Sales team.
• Manage work orders (paper and digital) for each job in a timely manner.
• Perform hazard assessments and maintain a high standard of safe work practices and quality control.
• Follow company and OSHA safety rules and guidelines. Avoid injuries and damage to property, loss of unused materials and clean-up of work area debris.
• Completes all necessary company training in a timely manner.
• Other duties as assigned by supervisor.

Key Performance Measurements

• A score card that reflects performance in areas such as safety, completion time for projects, customer satisfaction, and issue resolution.
• Management observation regarding attitude, diligence, team contributions, and willingness & ability to learn new skills and information.
• Other key metrics prescribed by Miner Corp leadership, resulting in positive customer and Company impact.

• Electrical:

o Experience with electrical wiring systems in a commercial or industrial building.

o Able to read blueprints and technical diagrams to show locations of circuits, outlets, load centers, panel boards and other electrical equipment.

o Experience installing and connecting wires to circuit breakers, transformers, outlets and other components.

• Welding:

o Experience joining metal parts together, working on various components and equipment.

o Able to use different types of welding: Metal Inert Gas (MIG) or Gas Metal Arc Welding (GMAW); Arc Welding or Shielded Metal Arc Welding (SMAW); Tungsten Inert Gas (TIG) or Gas Tungsten Arc Welding (GTAW); and Flux-Cored Arc Welding (FCAW).

• Experience with steel fabrication is preferred but not required.
• Experience with hydraulics and pneumatics is preferred but not required.
• Experience in: Mechanical; Commercial; and Industrial Maintenance.
• Able to work without supervision. Occasionally, will work in a team environment.
• Ability to work with individuals from diverse backgrounds and with diverse needs and across remote offices.
• Complete service reports, time-cards and parts ordering.
• Strong communication, problem solving, and analytical skills.
• Technical school training and OEM certification a plus. Examples of training would include: AAADM; Rytec; Entrematic; etc.
• Must have schedule flexibility, as services may be performed during evenings, weekends or holidays.
• Ability to work overtime.
• High School Diploma or GED is required.
• Must have a valid state issued Driver's License with a Department of Motor Vehicles (DMV) driving record acceptable to insurance carrier.
• Must be able to pass a standard Department of Transportation (DOT) physical.
• The selected candidate will be required to pass a criminal history background check.

*This job description is subject to change at any time.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to wear approved Personal Protective Equipment (PPE), carry tools, use hands to maneuver, handle or feel, and hear and talk. The employee frequently is required to walk and reach with hands and arms. The employee is occasionally required to stand and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move tools and equipment up to 100 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Employees must maintain a high level of self-awareness about their surroundings due to the high level of high voltage AC/DC power in the work environment.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The work is performed in various locations, including warehouses, distribution centers, manufacturing plants, refineries and hospital settings. Employees may work with co-workers' side-by-side with a moderate level of activity being performed. Exposure to high voltage AC/DC power is very common in many work environments. The noise level in the work environment is moderate to high.

Miner Ltd. considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, genetic information, marital or veteran status, or any other legally protected status.