Library Automation Services Coordinator - Salinas, United States - City of Salinas

City of Salinas
City of Salinas
Verified Company
Salinas, United States

3 weeks ago

Mark Lane

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Mark Lane

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Description

Summary of Duties:

Under general direction plans, organizes, and coordinates the installation and maintenance of the Library's computer operating system and related library software.

Maintains the network connections and related technical equipment in all three libraries for staff and patrons.
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Supervision Received and Exercised:Receives immediate direction from the Technical Services Manager or Department Director designee. Exercises no supervision.


Essential Job Functions:


  • Performs specialized planning, maintenance, development, training, customer service, and support tasks related to assigned library computer hardware, software, and systems.
  • Coordinates automation services, including system backups, software installation and maintenance, system functionality, MARC record loading and all modules in the Integrated Library System (ILS); works with vendors to resolve problems.
  • Plans, organizes, and ensures proper operation of networking equipment over a Local Area Network, including routers, terminal servers, and network cards in computers and printers.
  • Develops specifications for new networking equipment and software.
  • Develops, implements, coordinates, and interprets departmental policies, procedures and services surrounding the automation systems in use.
  • Ensures regular maintenance on Windows and iOS computer equipment is scheduled, performed, and logged computer equipment.
  • Installs and configures new and existing computer equipment, including selfcheckout equipment, to work with the existing ILS and public access equipment.
  • Evaluates performance of library technical equipment.
  • Maintains effective working relationships with businesses or vendors.
  • Works cooperatively with other staff to coordinate library services and system administration.
  • Participates in the preparation and monitoring of the budget for the library's automation system.
  • Researches and analyses equipment and software needs for the library and prepares recommendations.
  • Assists in the preparation, maintenance, and analysis of statistical reports drawn from online databases.
  • Prepares reports, special studies, and correspondence, as directed.
  • Participates in a variety of meetings, committees, training, and forums.
  • Serves as a resource for library management and staff.
  • Promotes and maintains safety in the workplace.
  • Performs other related duties as assigned.

Minimum Qualifications:


Knowledge of:


  • Windows and iOS operating systems
  • Installation and configuration of computer hardware and software
  • Configuring network information on standalone and networked PCs
  • Computer documentation procedures
  • Hub, switch, and terminal server configurations
  • Library terminology and operating procedures

Ability to:


  • Plan and coordinate the needs of various work units into ILS
  • Effectively organize and prioritize workload
  • Communicate effectively, both orally and in writing
  • Install, troubleshoot, and repair computer equipment as needed
  • Provide technical training and assistance to staff
  • Generate reports as necessary
  • Promote the mission, values, and objectives of an effective public organization, particularly in the area of customer service

Education and Experience:
A
Bachelor's degree from an accredited college or university with a major in Information Systems, Computer Science, Telecommunications or a closely related computing systems field and
one year of experience supporting public access computing and integrated library systems, or

An Associate's degree in Information Systems, Computer Science, Telecommunications or a closely related computing systems field and two years of experience supporting public access computing and integrated library systems, or

High School Diploma/GED and three years of experience supporting public access computing and integrated library systems.


Licenses and Certifications:
A valid State of California Driver's License.


Supplemental Information:


Physical Demands and Working Conditions:

Physical, mental and emotional stamina to perform the duties and responsibilities of the position; manual dexterity sufficient to write, use telephone, business machines and related equipment; vision sufficient to read printed materials and distinguish colors; hearing sufficient to conduct in person and telephone conversations; speaking ability in an understandable voice with sufficient volume to be heard in a normal conversational distance, on the telephone and in addressing groups; physical agility to push/pull, squat, twist, turn, bend, stoop, climb and reach overhead; physical mobility sufficient to move about the work environment, physical strength to lift up to 20 lbs.

; may occasionally lift up to 30 pounds of books; physical stamina sufficient to sit for prolonged periods of time; mental acuity to collect and interpret data, evaluate, reason, define problems, establish facts, draw valid conclusions, make valid judgments and de
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