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Customer Service Specialist
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Global Channel Management Grants Pass, United StatesJob Description: · Customer Service Specialist needs 1+ years customer service or call center experience · Customer Service Specialist requires: · Type min of 35 wpm 10 key by touch · Able to communicate via email or chat in professional manner · Able to multi task · 8a-5p PT · ...
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Customer Service Specialist
1 week ago
Integrated Resources Grants Pass, United StatesTitle: Customer Service Specialist · Duration: 3 Months - (Possibility to convert or Extend) · Location: Grants Pass, OR Pacific Time Zone 100% Remote) · Work hours: 10:30 am - 7:00 pm M-F Saturday rotation 1 Weekend per month between 10:00 am - 4:00 pm · Temp but possibly te ...
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Customer Service Specialist
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Diversity Nexus Grants Pass, United StatesAs a Customer Service Specialist for Nassau OOGP Vision Group, your mission will be to act as a representative of our company to provide top quality service to our customer · PRIMARY RESPONSIBILITIES: · •Follow established processes and systems to ensure that Customer Care Stan ...
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Customer Service Specialist
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Russell Tobin Grants Pass, United StatesJob Description · Job DescriptionA local Optician is looking to hire a Contract Customer Service Specialist. As a Customer Service Specialist, your mission will be to act as a representative of our company to provide top quality service to our customers. · Contract: 2 Months with ...
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Customer Service Specialist
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Cynet Systems Grants Pass, United StatesJob Description: · Responsibilities: Follow established processes and systems to ensure that Customer Care Standards are met or exceeded for every customer contact. · Maintaining a positive, empathetic, and professional attitude toward customers at all times. · Develop a strong ...
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Senior Physician
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Crimson Solutions Grants Pass, United StatesOur client in Thuringia is seeking reinforcement in the field of pediatrics and adolescent medicine as soon as possible. They are looking for a specialist in pediatrics as a senior physician. The department treats approximately 4,000 patients annually on over 30 beds, both on an ...
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Butcher / Meat Sales Fresh Counter (m/f/d)
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Patient Service Specialist
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Providence Health & Service Medford, United StatesThe Patient Services Specialist (PSS) is the first point of contact to patients or visitors in person or by phone. This position plays a key role in maintaining a high level of patient satisfaction by providing exceptional customer service. Typical j Specialist, Clinic, Patient, ...
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patient service specialist
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Providence Health & Services Medford, OR , USA, United StatesThe Patient Services Specialist (PSS) is the first point of contact to patients or visitors in person or by phone. This position plays a key role in maintaining a high level of patient satisfaction by providing exceptional customer service. · Typical job skills include: · * Navig ...
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Patient Service Specialist
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Providence Health & Service Medford, United StatesJob Description · The Patient Services Specialist (PSS) is the first point of contact to patients or visitors in person or by phone. This position plays a key role in maintaining a high level of patient satisfaction by providing exceptional customer service. · Typical job skill ...
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patient service specialist
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Providence Medford, OR , USA, United States**Description** · The Patient Services Specialist (PSS) is the first point of contact to patients or visitors in person or by phone. This position plays a key role in maintaining a high level of patient satisfaction by providing exceptional customer service. · **Typical job skill ...
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patient services specialist
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Providence Health & Services Medford, OR , USA, United StatesThe ADT/PBX Clerk is a member of a team whose purpose is to provide Providence Health System with superior service in performing multiple functions. General responsibilities are registering patients, obtaining appropriate demographics, insurance and medical information. In additi ...
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patient services specialist
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Providence Medford, OR, United States**Description** · The ADT/PBX Clerk is a member of a team whose purpose is to provide Providence Health System with superior service in performing multiple functions. General responsibilities are registering patients, obtaining appropriate demographics, insurance and medical info ...
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Customer Service/ Product Support Specialist
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Manufacturing company Medford, United StatesJob Description · Job DescriptionCustomer Service/ Product Support Specialist · MUST HAVE BUSINESS TO BUSINESS EXPERIENCE · Manufacturing Company · Medford, NJ, USA · Full-Time · Salary: $60K+, Commensurate with Experience/Skill Set · 401K, Medical, Dental, Vision, Life, PTO · C ...
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Utility Billing Specialist
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City of Grants Pass Oregon Grants Pass, United StatesAre you a rock star at customer service? Then, check out this opening for a Utility Billing Specialist (Finance Customer Service). This position will be at the front counter, as a primary point of contact for customers in person, through email, and v Billing Specialist, Utility, ...
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Maintenance Specialist Ii
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Residential Program Supervisor
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UCP of Long Island Medford, United StatesUCP Long Island is a not for profit agency whose mission is to advance the independence, productivity and full citizenship of persons with cerebral palsy and other disabilities. We are proud of our more than 60 year history in creating opportunities and helping to fulfill the dre ...
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Medical Secretary I
1 week ago
Atrius Health Medford, United States**Medical Secretary I** · *** · Atrius Health, an innovative healthcare leader, delivers an effective system of connected care for more than 690,000 adult and pediatric patients at 30 medical practice locations in eastern Massachusetts. Atrius Health's 645 physicians and primary ...
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Investigator I
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Citizens Medford, United States**Description** · The Investigator I within our Corporate Security division will support the ongoing success of the Investigations function by providing an independent and objective investigations service throughout the organization. · In this role, you will participate in a vari ...
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Atrius Health Medford, United StatesAtrius Health, an innovative healthcare leader, delivers an effective system of connected care for more than 690,000 adult and pediatric patients at 30 medical practice locations in eastern Massachusetts. Atrius Health's 645 physicians and primary care providers, along with 420 a ...
Customer Service Specialist - Grants Pass, United States - Integrated Resources
Description
Job Title: Customer Service Specialist
Location: Grants Pass, OR Possibility of Hybrid in Future)
Contract: 03 months (Possibility of Temp to Hire)
Work Hours: 8:00 am to 5:00 pm
Job Description: As a Customer Service Specialist for Client, your mission will be to act as a representative of our company to provide top quality service to our customers.
Primary Responsibilities:
Follow established processes and systems to ensure that Customer Care Standards are met or exceeded for every customer contact.
Maintaining a positive, empathetic, and professional attitude toward customers always.
Develop a strong knowledge of our product portfolio and procedures
Demonstrate 100% follow through in every commitment to provide one call resolution.
Effectively communicate additional promotions and services we offer.
Process customer orders in a courteous, efficient, timely manner with minimal errors.
Properly document customer complaints and concerns immediately and facilitate satisfactory resolution.
Communicate effectively with leaders including the Customer Service Supervisor & Manager. Communications include updating them regularly to guarantee customer expectations are met and any problems or issues are addressed in a timely and professional manner.
Regularly attend and participate in team meetings.
Participate in ongoing training and development to improve the knowledge and skill required to better serve our customers.
Other duties as assigned by Manager.
Specific Duties:
Provide quality customer service by answering incoming customer calls and entering orders, responding to customer questions/concerns
Communicating with customers through various channels (Phone, email, chat)
Effectively communicate additional promotions and services we offer.
Engage with clients in a friendly and professional manner while actively listening to their concerns
Offer support and solutions to customers in accordance with the company's customer service policies
Identify customer questions, complaints, concerns, and respectfully and professionally provide sufficient answers and solutions to all customer queries
Redirect customers to appropriate departments and teams when necessary and follow up with callers on complaint/question status, ensure resolution
Collaborate with team members and other company departments to ensure overall customer and product satisfaction
