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Grants Pass

    Customer Service Specialist - Grants Pass, United States - Global Channel Management

    Global Channel Management
    Global Channel Management Grants Pass, United States

    1 week ago

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    Description

    Job Description:
    Customer Service Specialist needs 1+ years customer service or call center experience


    Customer Service Specialist requires:
    Type min of 35 wpm 10 key by touch
    Able to communicate via email or chat in professional manner
    Able to multi task
    8a-5p PT
    Onsite


    Customer Service Specialist duties:
    Answer calls in timely manner
    Give excellent Customer Service to our accounts
    Process orders from phone calls or emails
    Complete reports as assigned.
    Demonstrate 100% follow through in every commitment in an effort to provide one call resolution.
    Effectively communicate additional promotions and services we offer.
    Process customer orders in a courteous, efficient, timely manner with minimal errors.


    Company Description:
    Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals.

    GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function.

    Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job


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