Office clerk - Somerdale, NJ, United States - Golden Gate Group
Description
We are currently seeking several employees (m/f/d) for customer support in the field of buyer protection/online banking for our client in Somerdale, NJ.
Your responsibilities:
- Providing assistance regarding buyer protection (via phone/written communication)
- Providing assistance regarding online banking (via phone/written communication)
- Reversing transactions
- Contacting merchants for problem resolution
- Setting/resetting passwords
- Maintaining master data
- Written correspondence
Your profile:
- Excellent German language skills (spoken and written)
- Basic knowledge of English
- Good computer skills (MS Office)
- Proficient in email communication
- Strong team spirit
- Creativity
- Flexibility and reliability
- Previous experience in customer service is preferred, but not required
What we offer:
- Modern and wellequipped office workstations
- Varied tasks
- Dedicated and friendly team
- Opportunities for professional development and training
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