Sr Program Manager, Global Escalations - San Francisco

The Global Escalations - Insights & Improvements team within Community Operations is focused on building holistic infrastructure to escalate poor support experiences and make it right by all Uber customers. · ...

We are looking for a Global Technical Escalation Engineer who will support and manage Desktop and IT Infrastructure in Bangkok.About Agoda At Agoda we bridge the world through travel Our story began in 2005 when two lifelong friends and entrepreneurs driven by their passion for t ...

Agoda bridges the world through travel and is part of Booking Holdings with over 7,000 people from 90 countries working together globally. · We are looking for a Global Technical Escalation Engineer to join our team in Bangkok. · ...

The High Priority Escalations Team is part of Global Response Operations whose mission is to advocate for and protect every person, community, and business from risk. · We do this by identifying, · preventing and mitigating integrity · & support risks across the Meta ecosystem, · ...

The High Priority Escalations Team advocates for and protects every person community and business from risk by identifying preventing and mitigating integrity support risks across Meta’s ecosystem particularly during critical moments.We respond to real-time crises identify evalua ...

We're looking for experience Trust, Safety and Risk Operations analysts who have subject matter expertise in one or more of the following areas: policy enforcement and content moderation fraud and scam prevention developer risk or privacy regulatory escalations You'll be on the f ...

We're looking for team players with natural customer service intuition who can work harder, faster and smarter while taking technical excellence to a whole new level.You will be expected to work cross-organizationally to help develop and implement global service desk procedures a ...

The Global Program Lead - Operational Programs & Enablement is responsible for driving operational excellence, establishing scalable support programs, improving investigation and escalation workflows, and ensuring global readiness for new product or feature launches. This role st ...

The Global Escalations - Insights & Improvements team within Community Operations is focused on translating escalated support interactions into actionable insights. This work is critical to enhancing the customer experience. · In this role, you'll become an expert in our Mobility ...

We're looking for team players with natural customer service intuition who can work harder, faster, and smarter while taking technical excellence to a whole new level. · ...

We are seeking an Audio Visual (AV) Tier 4 Technician to join our team.This individual will oversee the delivery of AV services across multiple offices, ensuring they meet service-level agreements (SLAs), KPIs, and quality standards. · ...

+The Global Fix Experience (GFX) Team is a global team that takes full ownership of production Bug and Outages and drives them all the way to resolution in real-time. · +Process Intake, Design, & Optimization · Lead and manage the operational intake process for new work, rollout ...

We are seeking a Remote Operations Support Specialist to join our clients growing Food Operations team.This role supports the day-to-day coordination of the food delivery and nutrition benefit programs ensuring members get the right food in a timely manner. · ...

We are seeking a Remote Operations Support Specialist to join our clients growing Food Operations team. This role supports the day-to-day coordination of the food delivery and nutrition benefit programs ensuring members get the right food in a timely manner. · ...

Supports day-to-day coordination of food delivery and nutrition benefit programs to ensure members get the right food in a timely manner. · Respond promptly to incoming emails and tickets from members regarding their food delivery status, referral issues, food partner support, · ...

We are seeking an Audio Visual (AV) Tier 4 Technician to join our team. This individual will oversee the delivery of AV services across multiple offices, · Service Delivery & Leadership: · Oversee the end-to-end delivery of AV services globally. · Monitor and report on performanc ...

The Global Escalations - Insights & Improvements team within Community Operations is focused on translating escalated support interactions into actionable insights. · This work is critical to enhancing the customer experience, ensuring robust escalation support readiness, and dri ...

The Global Escalations - Insights & Improvements team within Community Operations is focused on translating escalated support interactions into actionable insights. As a Program Lead, you'll play a key role on our Global team to ensure that insights, learnings, and pain points id ...

The Technical Escalation Manager is responsible for shaping escalation governance and driving cross-functional alignment at all levels. · Quarterback customer escalations and drive timely resolution - ensuring that customer escalations are ultimately de-escalated and resolved. · ...

We're looking for a high-ownership professional who views AI and automation as essential partners in scaling risk operations. · End-to-End Case Ownership: Lead the resolution of complex card payment risk cases and escalations, · ...