Program Lead - San Francisco
3 weeks ago

Job summary
The Global Escalations - Insights & Improvements team within Community Operations is focused on translating escalated support interactions into actionable insights. This work is critical to enhancing the customer experience.In this role, you'll become an expert in our Mobility customers' top pain points and drive continuous improvement on these processes/programs.
This role will give you the opportunity to drive large-scale impact and work with a wide range of stakeholders and systems.
Job description
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