Staff GenAI System Engineer, Automation Foundation - San Francisco, CA - airbnb, Inc.

    airbnb, Inc.
    airbnb, Inc. San Francisco, CA

    1 week ago

    Description

    Job Summary:

    Airbnb's Automation Foundation team under Community Support aims to create the best customer service experience for users.

    • Lead two critical areas: Automation Platform, a large-scale conversational AI platform at Airbnb.
    • Automate provision for internal human agents and AI agents.

    About the Role:

    • Cross-functional collaboration with product, design, engineering, and data science teams.
    • Drove technical vision and strategy for workflow optimization.

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