Case Manager - Anaheim, United States - MAXIMUS

MAXIMUS

Verified Company

Anaheim, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

The Case Manager develops working relationships with customers and monitors engagement and progress.

Works with customers on a regular basis to meet and achieve program goals and/or maintain program services and eligibility
Assists customers to acquire services that facilitate program goals (e.g., educational and/or vocational training, medical, child care, transportation, substance abuse/mental health, child support establishment, legal, and other related needs)
Follows up with customers to ensure that their needs are met and questions and concerns are resolved
Interacts with other team members to provide expertise and assistance in resolving participant issues
Maintains accurate and timely case notes on all customer contacts and document activities
Shares information about outreach and engagement efforts with project staff
Informs project staff of any barriers that they identify and that are preventing the customer from engaging with the Provider
Performs other duties as may be assigned by leadership

Educational/Experience Requirement

Bachelor's Degree is required. In lieu of degree, four (4) years of experience in employment services or human services required.

Bilingual Capabilities in Arabic, Farsi, Spanish, or Vietnamese

Essential Duties/Responsibilities

May have additional training or education in area of specialization.
Works on assignments that are routine in nature, with responsibilities easily learned on the job.
Acquires job skills and learns applicable policies and procedures to complete routine tasks.
Able to read, understand & perform assignments within prescribed guidelines.
Communicates routine information in a clear and accurate way with internal & external contacts.

Pay:
From $21.43 per hour

Benefits: