E15 Manager, Strategy - Baltimore - Baltimore Ravens

Description

Levy Sector

Salary: $100, $130,000.00

This role is located at the M&T Bank Stadium for the Ravens

Different perspectives make us better. We're committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our everyday life. An environment where you can be your authentic self.

About Levy

The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy's diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games.

Job Summary

At E15, we are the spark that ignites. Our team delivers next-generation insights based on data, not hunches, to drive business in healthcare, campus, corporate, sports, entertainment, hospitality, and retail industries to help companies make forward-looking decisions to benefit their business and their guests. For more information on what we are about as a company, check us out by following the link below:

This role will lead the delivery of data-driven insights and strategic recommendations for the Baltimore Ravens' hospitality operations (branded as Hospitality Evermore) at M&T Bank Stadium. Working closely with E15, Levy's Vice President of Hospitality, and the Ravens' Strategy & Analytics team, this role will transform data into actionable strategies that enhance the fan experience and drive business growth.

The ideal candidate is a proactive problem-solver who blends analytical rigor with business acumen, thrives in a fast-paced environment, and enjoys collaborating across teams to shape hospitality innovation.

Ideal Qualifications

• Bachelor's or Master's degree in Business Analytics, Statistics, Economics, or a related field.
• 3–7 years of experience in analytics, consulting, or other quantitative, client-facing roles.
• Advanced Excel proficiency, including financial modeling (ROI and P&L).
• Experience using SQL, Tableau, Power BI, R, or Python for data analysis and visualization.
• Strong storytelling and communication skills, with the ability to translate complex findings for non-technical audiences.
• Familiarity with survey analysis and hospitality or food service operations preferred.
• Collaborative, self-starting attitude with strong stakeholder management and problem-solving skills.

Responsibilities

• Strategic Partnership & Insights Delivery:
  • Serve as the primary analytics liaison between E15, Levy, and the Baltimore Ravens, aligning on hospitality and fan experience strategy.
  • Develop deep knowledge of stadium operations, including venue layout, technology, and guest flow.
  • Deliver strategic recommendations that improve guest satisfaction, operational performance, and profitability.
• Analytics & Reporting:
  • Design and implement pricing, product mix, placement, and promotion strategies for concessions and premium spaces.
  • Create and maintain dashboards, reports, heat maps, and presentations that inform operator and partner decisions.
  • Present post-event performance reviews, articulating insights and opportunities for future events.
  • Analyze survey data, including NFL Voice of the Fan feedback, to identify trends and actionable insights.
  • Measure sponsorship performance and share relevant insights with Ravens leadership.
• Innovation & Operational Optimization:
  • Leverage AI, consumer insights, and emerging technologies to advance hospitality excellence.
  • Analyze labor models, cost of sales, and other financial metrics to identify efficiency opportunities.
  • Manage or execute ad-hoc analytical projects supporting business priorities.
• Management Opportunity:
  • Manage a junior analytics resource to support with ongoing reporting
  • Support with a team of gameday interns that support the concessions experience

Expectations

This role will require on-site work at M&T Bank Stadium Baltimore, MD, with 1-2 days per week at the Ravens team's offices in Owings Mills, MD. Attendance at all major events is expected. Flexible remote work may be approved in coordination with the Vice President of Hospitality based on workload and business needs.

Curious about Life at Levy? Check it out: Levy Culture

Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Applications are accepted on an ongoing basis.

At Levy, team = family. And we'll always take care of family, learn more about Levy benefits offered.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Flexible Time Off Plan
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Levy maintains a drug-free workplace.

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

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